As others have mentioned, the cleanliness was disappointing. For example, I cleaned up some water that had leaked from the refrigerator door, and the paper towel came up very dirty, suggesting the floor had not been properly cleaned in some time. There was also visible dust and dirt in the corners. There were a few smaller issues as well. The home had a coffee maker but no filters, leftover coffee that appeared to have been left behind by a previous guest, and an air fryer that did not work. Overall, the property felt somewhat understocked and not as well maintained as expected. On the positive side, the backyard was nice and the outdoor toys for the kids were a great bonus. The location was convenient, close to downtown and the other attractions we wanted to visit. Communication started off well. I overlooked the check-in instructions, and the host responded quickly with the access code. However, after my stay, I realized I had accidentally left an item behind. I immediately messaged the host with details about what I left and where it was. The host responded right away and said they would notify the cleaner., communication stopped after that. I sent two follow-up messages and never received a response. I even contacted customer service for assistance, but they were unable to reach the host as well. I understand that leaving something behind was my mistake, and I offered to cover the cost of shipping it back to me. It's disappointing there was no follow up or resolution.