Pool, Pickleball, Beach Access + Monthly Specials

Thank you for your review! We’re so glad you and your family had a wonderful stay. We’d love to welcome you back!

Thank you for your kind feedback, Lindsay! We are so glad you enjoyed the cleanliness, location, and easy access to the beach. We appreciate your understanding regarding the nearby construction and the dated areas. We are always working on improvements to make each stay even better. We would be happy to welcome you back anytime! Sincerely, Benchmark Management

Thank you so much and we look forward to having you again in the near future.

Thank you so much for the nice review, and we will look into handicap accessibility. We hope to see you in the future

Thank you so much, and look forward to your future stays

Dear Makayla, Thank you so much for your thoughtful review! We’re thrilled to hear that Pirate’s Mermaid was the perfect beach retreat for your family, even if just for one night. It’s great to know you enjoyed the convenient location, the community amenities, and dining with a Gulf view at Captain Dave’s. We’re also glad our team’s communication and the digital guide helped make your stay smooth and enjoyable. We can’t wait to welcome you back for a longer visit—and hopefully next time, you’ll get to enjoy the Xplorie perks too! Warm regards, Benchmark Management

Thanks you for the wonderful review, look forward to your next stay with us

There is nothing worse than coming to the beach in the summer and having A/C issues. With that being said, I did not call the guest prior to arrival when this happened May 20th due to the fact I was told by the A/C company and the home warranty company that it would be fixed prior to her arrival. When I found that it wasn't the case I called her immediately. At this time I had 1 a/c window unit that I installed for the current tenant. I went out and purchased another unit to get the place as cold as possible. During the day was 74-76 degrees, night was 70-72 degrees. Who stays in the unit during the day? Not a lot of tenants. Customer stated on reservation only 1 adult, so 2 units should be more than enough. Come to find out she had 6 people including her. She added an additional night prior to arrival and got upset that I had to charge her taxes. It was $20.93, not pocket change as customer incorrectly described. I told tenant, to make things right I will do the following: 50% next visit (shot down), Fine Dining dinner on me (turned down, and customer stated should wouldn't be a good parent if she left her kids at the unit?), looked into getting a captained crab island tour (fully booked), Then she said can you pay for the 9 day renal of a beach service? I said I tell you what I will split it with you, $167 something. Will that work? make you happy? maybe get me a good review since I am at the mercy of the Warranty and A/C company? Yes!!!!! she said. I said great I just need a receipt proving you got it, and I will Venmo you at the end of your stay and after the review. I didn't hear back from tenant for 4 days, so I think we have a deal. She texts me back and says I decided to purchase 2 chairs and a umbrella, I want you to reimburse us 1/3 of the cost of our stay. I know you cant please everyone in this business, and I knew I would get a bad review, but I still tried. I tried everything to make this tenant happy. They left the place a mess, damaged furniture, linens etc. Everyone has a voice on here, we had issues that was trying to be resolved during the stay and tenant kept going back on her word. Do Not Read Into Her Review to determine your stay with us. She never said the place wasn't clean, or it wasn't nice, just that they found a bug in the sink and the A/C. News Flash, we have bug here in Florida.

Thank you so much for the 5-star review! We're thrilled to hear you had a great stay. It means a lot to us that you chose our home, and we’d love to host you again anytime you’re back in the area. Safe travels and all the best!