Quiet, relaxing home on Lake Watab in beautiful St. Joseph, MN near SJU and CSB

Thanks Jodi. Hope to see you again soon.

Thank you Tracey. Hope to see you again soon

Thank you Soren. Hope to see you again soon!

Thanks Kari. We hope to see you again soon!

Thank you Marjorie We would very much enjoy having you back

Thanks Beth. Since you had such a great time we were hoping a five star would be in order. Hope to see you again soon.

Thanks Mike. We look forward to having you again!

We have been doing this for a long time. As you can see a very large portion of our reviews are great. However there are always those unfortunately who don't read the website or texts before they arrive. That makes things very difficult. As always we email/text the front code the night before. The guest did not read that and blamed the host for the issue. This guest also arrived with a disabled person in a walker that couldn't maneuver the few steps we have. We clearly state our home is NOT handicap accessible. This was the point they decided to leave. They were literally here 20 minutes. This had nothing to do with anything else they stated, which was not accurate. It was very clear that they were not VRBO-type guests. Please be warned!

Thanks Sean, hope to see you again soon!

Thank you Jackson’s. Hope to have you back again soon.

Thank you Gary.

Thanks for the review Patrick. Hope to see you again soon.

Thanks Hayden, we are glad you enjoyed your stay. Hope to see you again soon. Best, Cici and John

Thank you for the nice review. We hope to see you again soon!

Thank you Chris for the nice review. Hope to see you again soon.

Thanks Shawn. Hope to see you back again soon.

Well, nothing like gas-lighting the host for trying to do good things for the guests. VRBO warned us NOT to accept these guests for their stay. In our kindness, we did accept this last-minute reservation. We had guests several days before these guests and everything was just fine for them. These guests suggested there was no hot water, so we called a plumber, as well as traveled two hours to see if we could help sooner as several plumbers we called were a day out. When we arrived, the hot water was working fine. The new Sleep Number bed also works just fine. Also, it clearly states on the website that the hosts may be there in the lower level that has a private entrance on occasion. We were only there because of the “so-called” lack of hot water. We had no intention of being there that weekend. These guests just wanted something to complain about and just wanted a refund. We should have listened to VRBO and not booked these guests. Be warned!

Thank you for the review. In response to several of you comments, we have found that most of our guests say they wanted a Keurig coffee maker and we provided a few days of coffee for our guests. The two queen beds are both adjustable Sleep Number beds so they can be made harder or softer. The remotes were right on the night stand. We have not put cushions on the new deck furniture as they get wet. Thanks again for staying with us.

Thank you Chris and Allison. So glad you enjoyed it.

Niall, thank you for the review. Sorry to hear about the couches. You are the first to comment on this. We will investigate this asap. We hope you will visit us again.

The guests obviously did not read the lake home guidelines that are on the website and in the newly remodeled lake home upon entry. It clearly states that the lower patio and gas grill are for the owners only, who are rarely on-site. They did use the gas grill and clearly deceived us about that. No apologies were offered by the guests. There is charcoal grill for guests use with lighter fluid and charcoal, which was in the closet. The guests again clearly did not review the guidebook. We were on-site for two days and one night. We again rarely were present around the guests. We never are in the guests’ space as claimed by the guests. They had three more people stay on the property than they stated and allowed. We change the batteries in the smoke alarms every quarter, so I am suspect they died on our guests, given what we saw. We did offer to pay for the batteries, and they declined. Very deceitful guests. We would change our rating on them, if we could.

Thank you for the review. Cici and I take great care in making sure everything is up to excellent standards for our guests. We made sure that you were aware that we may be present in the lower level when you arrived. We were not there at all that week. Additionally, it is quite clear that laundry facilities are not provided on the Homeaway website. While premier towels are provided for our guests (two of you), we never set the expectations that they would be cleaned for the week. It is interesting however that you bring this up because you used all six sets of towels in all three bedrooms over the week. Lastly, we have never had an issue with the 65 in. flat screen TV and home theatre system from previous guests. Maybe they were just tech savvy. We will address this with more clear, written instructions. Also, we never had someone suggest that was a slight odor from the well water. It is crystal clear and very drinkable. Again, thank you for your comments and review. We hope you do visit us again soon.

I will try to make my response polite, but it will be difficult. This guest clearly does NOT follow the little guidelines we have; that all VRBOs have. They clearly are NOT experienced VRBO guests. There are no hidden fees. All are on the VRBO website. The guests do not read well. They booked for 6 people and showed up with seven or more. We were not on-site, but we know this based on how messy things were when it was cleaned. They did NOT follow clean up guidelines at ALL. It was awful! The booking clearly states that having over four people is an extra charge. When they booked it, they saw the fees and paid for them. They complained after the fact. There is air conditioning through the entire house, as well as two large fans, so their statement is TOTALLY FALSE! The couches are new leather sofas, another totally false claim! The house is on a beautiful lake. Not one guest has EVER said the hill to the lake is steep. Is there goose poop by lake? Yes! Some! It’s a lake resort, and it also has a beautiful 100 shoreline with a sandy beach! These guests obviously do NOT know what a lake vacation is. My strong recommendation is to NOT book these guests ever!