Overall very good. However information about restaurant and snackbar opening, and just general info at check in (e.g. also about the rangers club) would have been nice, especially as everything is only in Dutch and German, which we don’t speak (if you want more English or Scandinavian visitors you really should consider translating to English also, as it is really hard for us to understand, and having to translate everything takes a lot of time. AI makes it very easy these day for you to get it translated).
Another thing is that there was a rat on our porch. We reported it and got told it is only a mouse. We understand you have previously had an expert out to look at it, who said it was a mouse, but just because it was a mouse back then doesn’t mean it can’t be a rat now. And I must say I really don’t understand why you didn’t ask for the picture and video (which is extremely good) so you could just check with an expert again. For what we can find it is clearly a rat (smaller ears, shorter but thicker tail, pretty long body, long nose, big feet…). So just because you might have mice, does that really exclude rats to also be there or maybe have come afterwards?? I at least think it would make sense to send it by an expert once in a while when people get so good pictures and video.