Vienna Residence Frankfurt, Schweizer Platz #6084

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Arrival Information for Our Apartment House in Sachsenhausen
Important Notice: Our premium apartments are only available for a minimum stay of one month!

Arrival Information:
Address:
Our apartment house is located in Sachsenhausen, Frankfurt. The exact address will be provided to you after your booking.

Arrival Time:
Please inform us in advance of your estimated arrival time to ensure that everything is ready for you.

Keyboy System:
Upon your arrival, you will find a Keyboy at the entrance of the apartment house.
The Keyboy is a secure key distribution system that allows you to access your apartment.

Key Collection:
To retrieve the key from the Keyboy, please follow these steps:

Enter the access code you received from us via email or SMS.
The Keyboy will open, and you can take the key.
Keep the access code secure and do not share it with others.
Access to the Apartment:
With the key, you can now enter the apartment house and find your apartment.
A detailed route description to your apartment will be available in the entrance area or sent to you in advance via email.

Emergency Contact:
If you encounter any problems upon arrival or forget the access code, you can reach our 24-hour customer service at the phone number provided in your booking confirmation.

We look forward to welcoming you!
If you have any further questions or special requests, please do not hesitate to contact us. We wish you a pleasant journey and a wonderful stay in Frankfurt!

Best regards,
Your Vienna Residence Frankfurt Team

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