Cozy Suite near Rexburg — Covered Patio & Private Fenced Yard

From the Owner: "I'd like to respond with something on the lines of the following, to point out that I felt like I went above and beyond, but was never told about this concern.I’m glad to hear you enjoyed the home and yard! I strive to make every guest’s stay as comfortable as possible and was grateful to support you during your stay, including refunding the pet fee after our conversation and replacing the hot water heater in the middle of the night to ensure 100% uptime.All amenities are clearly listed and accurately represented. I always encourage guests to reach out if there’s ever anything they need; I’m happy to help whenever possible. That said, I can’t address what I’m never made aware of."

Thanks, Tom! I’m glad you enjoyed your stay. This place does have a unique layout, and I like to think it adds to the charm. Comfort, cleanliness, and a quiet setting are always my top priorities, and I’m so happy you appreciated those during your visit.

Thanks so much for the great review, Scott! I'm glad the space worked well for you and your pets. The Dutch door setup is one of my favorite features for balancing openness with privacy, so I’m happy to hear it helped make your stay more comfortable. You're welcome back anytime!

Hi Silahis, we always appreciate hearing from our guests, but the homeowner would like to take a moment to clarify a few things raised in your review: - The cleaning fee is below the industry average. Our damage protection fee offers extensive coverage without having to put down a large deposit and gives you peace of mind during your stay.  - Our listings are carefully built to reflect our properties in an accurate light. We use detailed descriptions and professional photos that showcase the layout of the kitchenette and bathroom arrangement from several angles. To ensure that our guests make informed decisions that align with their preferences, we strongly encourage them to thoroughly review our listing before booking. - We’ve confirmed that we do state that the bathroom and kitchenette are in the same room in the listing description. - The carpet is professionally vacuumed after each guest and deep cleaned every month. It is a brand-new, plush carpet replaced less than a year ago. - Our routine pest control service is performed as a preventative measure and is above and beyond a regular pest control service. - Cots are provided to allow children and extra guests to sleep off the floor. - The shower curtain is purely for privacy. The glass is designed to swing out for easier entry and exit. It prevents water from splashing out and is necessary. The door has been inspected and it is not loose. - The A/C is maintained at 68°F year-round unless otherwise requested, as stated in the email sent before your stay. A simple text message for a temperature change would result in an immediate adjustment. - The homeowners always try to be available for our guests and made several attempts to reach out, but unfortunately, they couldn't get through. They would have been more than happy to address any concerns if the guests had contacted them.We have worked very hard to provide a clean and comfortable place for guests to enjoy and will continue to do all we can to provide the best possible stay for our guests!