Elegant 1 BD apartment near Musée d’Orsay, insurance included

We're delighted to hear you enjoyed your stay in our comfortable apartment located in a fascinating historic neighborhood. We're proud to offer easy access to museums, restaurants, and transportation options. Thank you for your positive feedback!

Thank you very much for your feedback! GLAMAPARIS

Thank you so much it was a pleasure welcoming you and your husband! We are so happy to hear that you enjoyed your stay and we would be happy to welcome you again!

Thank you Michael for your stay and your kind review. We are glad that you could appreciate the features of the apartment as well as the neighborhood. We would happily welcome you back!

We are so happy to hear that you enjoyed your stay and that you were not disappointed. It would be a pleasure welcoming you again !

Bonjour Marvin, Thank you very much for your review, We hope to see you again for your next stay in Paris! Best, Robin

Hi Michael, Thank you for your feedback, we will have the washer checked. We hope you had a good time in Paris, and will be delighted to welcome again. Eunice (GLAMAPARIS)

We're thrilled to hear that you enjoyed your stay at our smartly decorated apartment in a fantastic location! It's great to know that you found the proximity to the Seine, Orsay, and the Tuileries convenient, and that the metro stop was just a short walk away. We take pride in providing excellent communication and seamless check-in/check-out experiences, so we're delighted that you found our property staff's service stellar. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

Thank you so much Kris, glad you loved the neighborhood. Not many would disagree!

We are glad to hear that you enjoyed your stay in one of our propreties and that you were satisfied with our services. We would be more than happy to welcome you again!

Thank you for your review on the apartment. We are however a bit surprised by your comments. All the items inside the apartment, including the furniture are very high range and were carefully selected. From the previous comments we have received, it was all perfect. We are sorry the apartment did not meet your requirements. GLAMAPARIS

Hi Alan, Thank you very much for your review! It was our pleasure meeting you, and we hope we will welcome you and your family next time you come to Paris. GLAMAPARIS TEAM

It was a real pleasure welcoming you! The communication was smooth and the apartment was left perfectly neat. We recommend hosting Teresa and would love to welcome her again.

Dear Gregory, Thank you very much for taking time to leave a comment regarding your stay, this is very helpful for us, although I should clarify some points. As you may imagine, there is nothing much we can do regarding how the staircase were build but we will let the building management know about this, since they are in charge of the common parts. I am sorry you think that the apartment had no vanity, but I also wish that you would recognize that it’s 100% match the description and pictures you saw on the listing and made you choose it. Regarding the bed, I am so confused, our bed linen is managed by Elis, the leading company in the hospitality field, and we will of course file a complain about this to them. I wish you would have let us know during your stay, we would have changed the bed right away. About the amenities, as a reminder, the property you booked is self-gathered, which means that we only provide the basic as you are saying in your comment. Regarding the towels, we provide a set of three towels per person, and I am very sorry it wasn’t enough for your 5 nights stay, especially as we did bring you more towels during your stay. But once again, if you would have told us, we could have provided more. The washer/dryer can be difficult to use when you don’t speak French, this is the reason why we provide a booklet with all the instruction in English on how to use it, that was showed to you by Robin during the check-in. We are very sorry your stay did not match your expectation, especially because it could have been avoided with more communication. Best Regards, Robin (GLAMAPARIS)

Thanks for taking the time to leave a review, of course we would have prefer having a better ranking, but we do know that you faced some troubles that affected your stay, even if fortunately, it did not ruin it. We are glad you enjoyed the neighborhood, and the apartment’s equipment, specially the king size bed; although all our team and the owner of the apartment feel very sorry you dealt with these two problems. This is the main residence of the owner and she never experience such trouble, neither our tenants as you can see on our guest reviews since 2016. We understand the inconvenience caused by the exceptional event, and already reported it to the owner who filed a complaint to the police. For your information this is forbidden in France to disturb the neighborhood, but it is also out of our control. In this specific case, the neighbors were celebrating their graduation. Regarding the washing machine, we take all the responsibility, we should provide an apartment with fully functional equipment. Last tenants, who left just before you arrive told us that the washer wasn’t working perfectly. We checked, run a full cycle and did not notice any problem. When you called us to let us know that the washer wasn’t working, our technician went to the apartment this same day and took off a dime from the evacuation system, then he tried the washer and it worked, so we thought that it was the coin that was causing the trouble. We did not get any news from you until the eve of your departure to let us know about the noise that occurred during the weekend. I called the store where the owner purchased the washing machine in 2016 as it still under warranty, and the first availability they have to come and check the washer is June 3rd. Today, we can confirm that the technician came and fixed the problem, it was due to a wrong use of the washing machine, which caused the tearing of the engine belt Again, we apologize for this trouble, we work hard to maintain our high level of client satisfaction, but in your case, we failed on giving you a solution. As for the refund you wish we offer, I am sorry, but you did no gave us a chance to let us offer it to you. You called us on May 20th to inform us on what happened and write the review the day after. We obviously did not have the time to get back to you on such short notice as the owner was not in France. All our team and the owner joins me to apologize to you again, and assure you that all these issues are solved.

We sincerely appreciate your feedback and deeply regret any inconveniences you experienced during your stay with us. Your input is valuable to us, and we are committed to addressing your concerns in order to enhance the quality of our services. To begin, we extend our apologies for the disparity between your expectations and our initial communication. I want to clarify that until the day of your arrival, you were scheduled to arrive at 1:30 pm, and we had planned to welcome you as we usually do for all tenants. Unfortunately, your flight was delayed, and you informed us about this on the same day of your arrival, at 11:48 am, stating that you would arrive around 10 pm. Given the last-minute notice, we were unable to arrange for someone to welcome you at that late hour, so we suggested leaving the keys at our agency's address for you to enter the apartment. Our original intent was to promptly provide you with comprehensive video instructions. Subsequently, one of our team members promptly sent two instructional videos on accessing the key box and three additional videos illustrating entry to the apartment, along with a tour of the building and a detailed written process. We filmed these videos during the afternoon to ensure a smooth experience and prevent any dissatisfaction due to not meeting us upon your arrival. Regarding the self-check-in procedure for late arrivals, we fully empathize with your concerns, particularly after a delayed flight. To address this, we proactively engaged our chauffeur service and instructed them to assist you in transferring to the key box, offering guidance or assistance following your long journey. After retrieving the keys, a process that took only five minutes, the chauffeur ensured your seamless transition to the apartment and assisted with your luggage. We deeply regret the television issue you encountered. Our team diligently tried to support you through video calls and made several inquiries about the possibility of calling or making an in-person visit to resolve the matter. Unfortunately, we received no response from you, and we acknowledge that despite detailed messages explaining the television operation, the issue remained unresolved. We also sent you an updated PDF explanation because we changed the internet and TV provider, and the document in the apartment was not suitable for TV settings. Lastly, the unforeseen water interruption also surprised us. While you mentioned 9 am to 5 pm, it was still frustrating, and we understand your concern. A notice was posted on the entrance door, but it wasn't there on the day of your arrival due to a water problem in another apartment in the building. This was not planned, and we were unaware of it. You notified us about this issue on your last day in the apartment, and unfortunately, we had no control over its resolution. Your feedback is instrumental in our ongoing efforts to improve our service and communication. We sincerely hope you will consider giving us another opportunity to host your stay in the future, providing you with a more seamless and enjoyable experience. We extend our heartfelt thanks for choosing Glamparis as your accommodation during your stay in Paris.

Alison, we are very glad to know you enjoyed the localisation, the apartment and our services. Your feedback is very precious for a human-sized agency like us. We really hope to see you again, maybe for a new exploration of Paris ! Best regards, GLAMAPARIS Team

Thank you for taking time to review our property. We would be very happy to welcome you again next time. Best, Eunice (GLAMAPARIS)

Hi Rocky, We are very pleased that you enjoyed your stay! We would be delighted to welcome you again next time! GLAMAPARIS TEAM

Hi Craig, Thank you for taking time to review our property. We would be very happy to welcome you again next time. Best, GLAMAPARIS TEAM