House with breathtaking view over Cortona

I think it is no more shameful thing to say, in twenty years of rent no one has ever taken 20 minutes to get to Cortona in the city center, the house is 5km away and who takes 20 minutes to do 5 km ?? get to the house and 500 m with a 10% slope to be exact (verifiable on Google earth) and it is very difficult to meet other cars since there is my house and another rarely rented one also it would be good to look at the road to avoid to get lost. The house is isolated and it is written in the description it is in the middle of a wood and it is wonderful to take beautiful walks, the shower on the second floor that did not work you never said it and vrbo is a witness since in the messages I was never mentioned , instead I was sent some pictures saying that the air conditioning machines did not work, too bad that in the photo, you can see very well, the machines were all on off and no machine works on off, and you put it on off since i left the house with the cars all on cars, so you did not declare the truth, the truth and that you did not like the house immediately and this is not important, instead it would be very honest to admit that you made a mistake, and immediately you have put yourself in the situation of only annoying and creating problems in order to demand a refund that is not due to you since you have never complained to the assistance and that you expect me to be paid by vrbo and not by you, which is never happened in so many years, the house has a very clear profile anyone can see how it is, besides having never told me anything about the shower not working ... which I can hardly believe since the guest today said that everything is perfect for me you also put it in trouble because if it really didn't work I would have to call a technician to fix it and fix it for the next guest. Also, since I didn't trust it, I also had to make a call to the air conditioning technician that I should have charged you since you had moved all the knobs of the machines in every room to off. I really hope not to meet such unethical and crafty people who demand ridiculous things, I advise you to look carefully at the profiles of the next houses and to stop creating problems for those who do their job in an honest way, I am very sorry that my house there. has given stay, it is a wonderful place that can not please but this is your business and not mine, I can hardly believe anyway that with the things I have said about you another host will host you.