6/10 – Acceptable
Aerica R., Wake Forest
16 sept. 2022
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication
We had higher expectations
Let me preface by saying that the owners were notified once during our stay at this property and once on our way home. I received a response during our stay, but it has now been 2 weeks since we've left and I've still not heard a word back in regards to my final message. So, time for a review.
The view and the amenities; paddle board, kayak, dock, and hot tub are the only reasons I'm giving this property a 3 star review.
My friends and I came here for a girls weekend, and that's what we had. However, the cleanliness of the home could be much improved. This house didn't feel like home at all. There were cobwebs and living spiders in the corners of the rooms and we had a horrible ant problem in the kitchen and upstairs bathroom.
I notified the owners regarding the ant issue, since they were on counters where our food was at, and was asked to call their housekeeping person to come by. For multiple reasons, I did not make that phone call; primarily because I'm a renter and that should not be responsibility. The girls and I figured we could deal with the ants and take care of them as we saw them, but by day 3 of our stay they had made their way into each of the 4 vehicles that were parked outside. We had to go to the store to get ant traps so we could drive home the next day. They really were that bad!
In my final message to the owners after our stay, and without response, I let them know that overall we enjoyed our stay but had the following concerns:
The house was full of cobwebs and spiders. The drain in one of the showers wouldn't drain appropriately and kept backing up with water. Not a huge deal, although I felt the need to make this known since there are dozens of signs and notes posted throughout the house regarding 'fines' if they have plumbing issues. The coffee pot was missing from the kitchen. Also, not the end of the world and we were fine improvising.
I wouldn't have necessarily addressed any of these concerns in a review, but the owners were given adequate time to respond to my message and just chose not to. I thought being an owner that they would appreciate any feedback to make future stays more enjoyable, but apparently not.
As I mentioned before, the amenities are what made this stay enjoyable, but the lack of response from the owners, the dirty house, and signs everywhere that made us feel on edge that we would be fined for literally anything, were enough to sway my friends and I to never stay here again.
Aerica R.
Séjour de 4 nuits en septembre 2022
