EXCELLENT VALUE 5* penthouse ,triplex, great views, wifi/large pool, parking

Thank you for taking the time to write a review, It was a pleasure having you and your family stay

Thank you Peter , pleased to hear from you that you had a good holiday and enjoyed the apartment

Having Thomas Rehaut as a guest was more than disappointing . He never paid the full amount and when we phoned and asked him to please pay the £425 that he owed as it was 2 months late , despite VRBO sending him reminders, he was rude and arrogant, maybe it was a language problem as he was a German speaker. That may also be the reason he didn't read the information send before he came as soon as we knew letting him know that there was a severe drought order in place so only the large pool could be open and unfortunately the pretty fountains could not be cleaned nor the gardens watered until the ban was lifted. This information was also in bold lettering on our own website which this guest had access to. He would also have read the WIFI code on his arrival, although he would still have had to Chanel his inner detective and work out the network to login into was .......the one with the apartment number, still always happy to help. As for Lisa having to rush off after handing him the keys yes that would be correct because she had to step in and do all the meets as Simon our long time manager and his wife were at Málaga hospital after Simon unexpectedly had to have major surgery and was in ICU with pneumonia. He asked for a cot for his 4/5 year old that was delivered and assembled by Lisa only to tell her when he arrived that he didn't want it. Not a nice experience to say the least having him as a guest. The day l received his review was also the day our lovely guests from Ireland arrived for a 2 months stay, with there little son, sending me this message when they arrived Hi Caroline, Kitty here - The apartment (feels bigger than our house at home!!) is fabulous and thank you so much for the card, wine and other items! The apartment is spotless and we promise to keep it that way. Ah, back to normal how nice.

Merci mme Belhadj. Nous sommes très heureux que vous ayez passé un bon moment à l'appartement. Vous étiez un très bon invité. Nous attendrons votre prochaine visite Thank you mme Belhadj. We are very happy you had a nice time at the apartment. You were a very nice guest. We look forward to your return visits.

Thank you for your comments.. We will ask our management agent to make sure the information book is left in a prominent place so that guests do not miss the information regarding the location of the pools and the pedestrian exit to use that involves no steps.

Thank you James and family, pleased you enjoyed your stay. We look forward to helping you with your future holiday plans.

Thank you Isabel for your kind words and thank you to you and your family for being 5* guests. Looking forward to communicating with you when you next visit

Thank you for taking the time to write your review Michael . We are very pleased you were happy with the apartment and have already booked 3 weeks for your golfing trip in 2019. We used to own an apartment on another complex and are more than happy with the management of this complex, we are delighted that any unsociable behavior is firmly discouraged and dealt with swiftly. Regarding children at the large adults pool, there is a another pool on the complex specifically for families with smaller children and a club run for up to 15 year olds at the multisports club opposite. The Brothers Tennis Academy has top rated UK kids coaches with a full programme of classes for all ages, just 2 mins walk away.

Thank you Mike for such a comprehensive review, i would agree with your indoor pool comments. it is due for a refurb which will hopefully be done before too long. Thank you also for allowing the plumber and tiler to visit during your stay We have now had the roof terrace re tiled and the aircon. unit moved. We now have an even larger and smarter sun terrace to enjoy. Just one point for anyone reading this, you must have forgotten Mike there was a small charge for the parking. We would love to have you return , you and your wife were great guests, many thanks Caroline & William

Pleased you enjoyed your stay. Thank you for the good review especially as you were one of our last guests before the apartment, linen etc., are thoroughly refreshed for our winter guests. Looking forward to you staying again soon.

Thank you so much Penny for taking the time to write a review. It is always good to hear of our guests holiday experience. We aim always to offer a nice home at reasonable prices and look forward to you and your family staying again soon. Maybe try our house in France on the Charente/ Dordogne border sometimes. Caroline and William

Thank you Carole for reviewing your holiday and your experience regarding booking and staying at our apartment, we very much appreciate it. It sounds like you really made the most of your stay and would echo your comments about the supermarket and the great food and prices both at La Sala and the Taperia. Hope we can assist with any future holidays, in Spain - we will soon have another penthouse triplex apartment with great views in a neighbouring complex or France in or Charente farmhouse.

Many thanks Mary, we are so pleased to hear you and your family had a great holiday. We are delighted that you have choosen to book the apartment for your holiday in 2015

Thank you Ellie for writing this review, we look forward to helping with you and your families future holiday plans either in the Spanish apartment or our French farmhouse

It is interesting to read that the things you mentioned in your review echo some of the reasons we bought the apartment. It is spacious so feels like a real home not just a 'holiday home' It is in a good location on the complex nice and quite There is nearby parking so no long walks with suitcases, shopping etc

So pleased you all enjoyed yourselves and are returning again this Autumn.

Thank you for taking the time to write your review. We are pleased you had a good experience, we pride ourseves on offereing a great value well equipped and maintained home for our guests. We will continue to keep up our standards so you will enjoy your next visit just as much.