I will start out by saying the property is in a prime location.
First off, we got to Hochatown about 2:30 and check in was not until 4pm. Which was okay for us because it allowed us to visit a couple of the wineries and grab a bite to eat.
We arrived at the cabin close to 4 or maybe a little after. However, we could not get in because the code had not been changed for us. So, I immediately called the management. She got right on it and said she would call the owner. The management called right back and said the owner had fixed the issue. We were then able to enter our cabin. As soon as we walk in we notice the cabin had not been cleaned after the prior guests left. EVERYTHING WAS DIRTY!! There was dried egg or something on the stove top, wet clothes in the washer with soap still all over them, the beds had the sheets wadded up and piled on them dirty. The floors were dirty and the hot tub had a horrible smell (not clean!)
I again call management. She apologized and was there immediately to clean. Meanwhile, we are all standing around outside with all of our luggage. Management did offer us a free meal, but as I said above, we had just ate. So as we are standing outside, we all grew angrier! I then called Evolve, who we made the reservation with and they were going to check with the owner to see what could be done as far as compensation for us. We were able to locate the owner and his phone #, so I gave him a call. He was only willing to offer the free meal and I finally got him to give us a discount. He only offered 10% off our stay. He did not care that we had to wait an hour and a half to have the cabin and hot tub cleaned. The hot tub was not heated back up by the evening, even though we were told it would be, so we could not use it that first night. :(
The mngmnt. obviously made a mistake of forgetting to clean this cabin. I could tell she felt embarrassed and apologized several times. She (the mngmnt.) had to rewash the towels that were in the washer then come back and put them in the dryer. We told her that we could fold and put away.
The owner failed us! Several things need to be updated in his cabin. Most of all the stove/oven was very old. It is electric and the burners would not even stay flat so that we could use them. We did manage to finally make one burner work.
Also, the 1 shelf inside the fridge door was broken and could not be used. We will NEVER stay here again!!