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Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays

Galerie de photos de l’hébergement Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays

Terrasse/patio
Terrain de l’hébergement
Plage
Piscine
Restauration

Avis

8,4 sur 10 – 
Très bien
8 chambres9 salles de bain ou plus16 personnes

Commodités populaires

  • Sur la plage
  • Baignoire à remous sur place
  • Patio
  • Piscine privée
  • Chiens acceptés
  • Accès au parc aquatique

Explorez la région

Afficher sur la carte
Nags Head, NC
  • Place, beach
    ‪1 min à pied‬
  • Place, Tanger Outlet Center (centre commercial)
    ‪5 min à pied‬
  • Place, Jennette's Pier
    ‪6 min à pied‬
  • Airport, Manteo, Caroline du Nord (MEO-Aéroport régional de Dare County)
    ‪13 min en voiture‬

Chambres et lits

8 chambres (16 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 très grand lit

Chambre 5

1 très grand lit

Chambre 6

1 très grand lit

Chambre 7

1 lit 1 place et 1 grand lit

Chambre 8

2 lits superposés (1 place)

9 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Toilettes · Douche uniquement

Salle de bain 5

Toilettes · Douche uniquement

Salle de bain 6

Toilettes · Douche uniquement

Salle de bain 7

Baignoire ou douche · Toilettes

Salle de bain 8

Toilettes · Douche uniquement

Salle de bain 9

Toilettes · Douche uniquement

Salle de bain 10

Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Coin salle à manger séparé
Salle à manger

À propos de cet hébergement

Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays

Located in the heart of Nags Head, "Dune Diamond" is that rare gem that multi-generational families desire. Boasting beautiful views and spacious living quarters, this home provides comfort, privacy, togetherness and fun for all ages.

Spend your morning relaxing on one of the many decks while sipping coffee and taking in all of the natural serenity of the Atlantic Ocean. Once the family is ready for the day, take a dive into your large private pool (12x32) or spend your day relaxing in the sand while listening to the crashing waves, watching dolphins play in the surf or catching tonight's dinner! "Dune Diamond" is only steps away from the beach, providing a private walkway for your convenience.

Dune Diamond is also the perfect home for rainy days and those that prefer indoor entertainment! Featuring a rec room and media room, there is never-ending fun for all ages.

Need more space? This home is located next door to K1327, Paradise Found!

Parking for 8 Vehicles.

Ground Level: Access to Pool Area and Hot Tub. Rec Room w/Refrigerator, Microwave, Dishwasher, Pool Table, Master Bedroom w/Queen & Twin, Master Bath w/Shower/Tub combo, Full Hall Bathroom w/Shower only, Media Room.

Mid Level: 5 Master Suites: 1 King Master w/Shower/Tub combo, 3 King Masters w/Showers only, 1 Master Bedroom w/2 Bunk Sets w/Shower only, Large Sitting area/Den, Laundry area w/Washer & Dryer.

Upper Level: Great Room, Dining Area, Kitchen w/Ocean Views, Powder Room, 1 King Master Bedroom w/Shower/Tub combo, 1 King Master Bedroom w/Shower only.

Gas Fireplace for use Nov. - Apr. only.

Square Footage: 5956

Pool Size: 32x12

2026 Pool Dates: 4/11 - 10/9

2026 Pool Heat Availability: 4/11 - 5/23 & 9/12 - 10/9

2026 Pool Heat Fee: $500
Please note that pool heat can only raise the temperature 10 degrees higher than the consistent ambient air temperature (60 degrees and higher), and that pool heat systems vary in capability based on temperature and other factors.

*THIS HOME DOES NOT ALLOW EVENTS*

Ajoutez des dates pour connaître les prix

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8.6 sur 10, Excellent, (16 avis)
SN8023- Oceanfront, South Nags Head, Saturday Check In, Private Pool!

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 24 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens (maximum 2 au total)
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
Vacation Rental Agreement must be signed within 24 hours to confirm booking. Agreement will be sent upon booking. Leaseholder must be 24 years old.
Pets are permitted only in homes advertised as pet-friendly and are limited to a maximum of 2 dogs.

Renseignements importants

À savoir

Nº de l’hébergement : 9490638
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Nags Head

cette maison de vacances vous donne rendez-vous à Nags Head sur la plage, dans le quartier Whalebone. Envie de vous poser et d'admirer la beauté naturelle des lieux ? Les incontournables Outer Banks Beaches et Cape Hatteras National Seashore vous attendent ! Les agréables Mutiny Bay Adventure Golf et Full Throttle Speedway (circuit automobile) méritent aussi une visite. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le jet-ski, le kayak et le parachutisme ascensionnel. Vous préférez vous dépenser au grand air ? Optez plutôt pour les balades en vélo.
Afficher plus de maisons de vacances à Nags HeadS’ouvre dans une nouvelle fenêtre
Carte
Nags Head, NC

À proximité

  • beach - 1 min à pied - 0.1 km
  • Tanger Outlet Center (centre commercial) - 5 min à pied - 0.4 km
  • Jennette's Pier - 6 min à pied - 0.6 km
  • Whalebone Junction - 9 min à pied - 0.8 km
  • Whalebone Junction Information Center - 10 min à pied - 0.9 km

Transport

  • Aéroport régional de Dare County (MEO) - 11 min en voiture

Restaurants

  • ‪Basnight's Lone Cedar Cafe - ‬2 min en voiture
  • ‪KFC - ‬7 min à pied
  • ‪Sam & Omie's - ‬3 min à pied
  • ‪Sonic Drive-In - ‬4 min en voiture
  • ‪Grits Grill - ‬4 min en voiture

Foire aux questions

Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays possède-t-il une piscine?

Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.

Combien cela coûte-t-il de séjourner à Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays?

En date du 1 juin 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays le 28 sept. 2026 commencent à 2 066 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens (limite de 2 par chambre).

Combien coûte le stationnement à Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays?

Le départ est à 10 h.

Où se situe Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays?

Whalebone - propriété de vacances directement sur la plage se trouve à quelques pas des sites suivants : Jennette's Pier et Outer Banks Beaches. Tanger Outlet Center (centre commercial) et Whalebone Junction se trouvent également à moins de 10 minutes de marche.

Avis

8,4

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 12 avis sur 28.
Note de 8 – Bien, d’après 12 avis sur 28.
Note de 6 – Acceptable, d’après 2 avis sur 28.
Note de 4 – Médiocre, d’après 1 avis sur 28.
Note de 2 – Terrible, d’après 1 avis sur 28.

7,6/10

Propreté

8,6/10

Arrivée

8,6/10

Communication

10/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

F. Robert R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great property layout - the great room is huge and has several areas for folks to congregate: puzzle people in that corner; game people over here; cooks in the kitchen. That area of the house is a wonderful space. We had a few issues with the electronics, including: that large TV in that great room could use a sound bar (the native TV speakers are very poor), identifying which remote goes with which device could be made more obvious, and several remotes were without batteries. Despite those concerns, the positives far outweigh the negatives - great house, great location.
Séjour de 6 nuits en novembre 2025
Avis vérifié

10/10 – Excellent

Nicole B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Friends and family

We had a large group and had plenty of space for everyone. Proximity to the beach made it easy to go back and forth all day. The ice machine was a great bonus!
Séjour de 7 nuits en août 2024
Avis provenant d’un site partenaire

10/10 – Excellent

Robin L.

June 18-25

Rating Details: The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Outstanding home, plenty of romm and a great view
VrboOwner a répondu le 9 sept. 2022
Hi, Donald and thank you for your review of Dune Diamond! We look forward to seeing you again soon!
Avis provenant d’un site partenaire

10/10 – Excellent

mj h.

Great beach trip!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great vacation with family and friends. Weather could have been better, but still a great time. Location was perfect. Close to area attractions, pier and a great ice cream shop right across the street. Enjoyed jet boats, the Aquarium, and the dunes/gift shops!
Séjour de 7 nuits en juillet 2024
VrboOwner a répondu le 2 sept. 2024
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you had a wonderful vacation with your family and friends. It’s great to know that our location was convenient for exploring nearby attractions, enjoying the pier, and indulging in some delicious ice cream right across the street. We’re sorry that the weather wasn’t perfect, but we’re glad that it didn’t dampen your fun. We hope you enjoyed the jet boats, the Aquarium, and the dunes/gift shops as much as we enjoy having them close by. Looking forward to welcoming you back for another memorable stay!
Avis vérifié

8/10 – Bien

Patricia R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Goodbye to 2020

We had an amazing week. The location is fantastic, the layout was really comfortable and allowed for togetherness and separation. There is some wear and tear on the place but nothing that was problematic or kept us from having a memorable and relaxing week.
Avis provenant d’un site partenaire

10/10 – Excellent

Chelsea M.

Excellent

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I love this house and all the upgrades this year. Beds are very comfortable. Love that all the rooms are mostly kings.
VrboOwner a répondu le 9 sept. 2022
Thank you for your review of Dune Diamond, Deborah! We enjoy hearing such positive feedback and look forward to again exceeding your expectations the next time you visit!
Avis provenant d’un site partenaire

10/10 – Excellent

Janet G.

Fabulous family vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was in a perfect location. It was clean, comfortable, and would definetly recommend it to anyone. The rental staff was very professional and easy my planning. Thank you.
VrboOwner a répondu le 7 août 2022
Hi Janet. We're very glad to hear you enjoyed your stay and look forward to seeing you again soon!
Avis provenant d’un site partenaire

10/10 – Excellent

A guest from Seattle, WA

A wonderful Thanksgiving!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the house--spacious, comfortable, great views of ocean. My family has stayed in lots of beach houses over the years, and this definitely ranks as one of the best! Plenty of space to be together or break off into smaller groups. Realty staff very supportive throughout rental process and stay.
VrboOwner a répondu le 11 mai 2022
We are thrilled that you enjoyed your Thanksgiving at Dune Diamond!
Avis provenant d’un site partenaire

10/10 – Excellent

William H.

Dune Diamond review

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great experience. The house was perfectly suited for our family’s needs with small children and elderly dogs. The heated pool was a winner given the cool days during our stay. We liked the central location to so many stores, restaurants, etc. Will consider renting it again. Only complaint is the dryer, took multiple cycles to get clothes dried.
VrboOwner a répondu le 21 avr. 2023
William, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our guest are happy with their experience. I do see a service order in to have the dryer check out. Thanks for your support, we really appreciate it! See you on the Beach!
Avis provenant d’un site partenaire

10/10 – Excellent

Karen C.

Dune Diamond is a great rental!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great week at Dune Diamond. The house was very well equipped with kitchen supplies to cook for a big group. Also super convenient to have the little store there for last minute things. The beds were very comfortable and really liked having that walkway from middle floor straight to the beach. Great house for older kids and plenty of space to relax and enjoy the beach experience!
VrboOwner a répondu le 9 sept. 2022
Hello Karen and thank you for your review of Dune Diamond! We're glad to hear that everything exceeded your expectations and we hope to have a chance to do it again soon!
Avis provenant d’un site partenaire

8/10 – Bien

Charles M.

Group Stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The inside was wonderful and very spacious. The outside rear looked as though it has not been touched in some time. Multiple empty propane tanks were near the grill area. A very thick layer of sand covered everything around the pool and deck. We cleaned most of the area to use it.
VrboOwner a répondu le 18 oct. 2023
Charles, Thank you for your kind words about the wonderful and spacious interior of Dune Diamond. We appreciate your feedback, and we've already created service orders to address the issues you mentioned in your review. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience in the future.
Avis provenant d’un site partenaire

6/10 – Acceptable

Tessa G.

Underwhelmed

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The property itself needs some renovations/upgrades and they really need to hire better cleaners! From dirty sheets to sandy carpets and a general mold smell in the lower level, we were a bit underwhelmed with the property. The only redeeming quality was that there was plenty of space, the location was nice, and my family!
VrboOwner a répondu le 12 sept. 2024
Thank you for your feedback. We’re sorry to hear about the issues you encountered with cleanliness and maintenance. This is not the standard we strive for, and we’re addressing these concerns with our cleaning and maintenance teams to ensure improvements are made. We’re glad you appreciated the space and the location, and we're happy to hear that your family enjoyed their time together. We value your input and hope to provide a better experience in the future.
Avis provenant d’un site partenaire

8/10 – Bien

Jeffrey P.

Party by the beach!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, it was a great experience. We enjoyed the layout of the house. I'm assuming it's pretty typical for the location, but the pool filled with sand multiple times. Also, the house keeping crew did not clean under the dresser in the bunk room and there were goldfish crackers under there when we arrived. The dryer took forever to dry the clothes, but it was nice to have access to that so we weren't taking dirty laundry home. Again, lot's of positives. We enjoyed our stay and the location was ideal. The ice cream store across the way was definitely a plus for the kids. As well as the little grocery store.
VrboOwner a répondu le 11 juin 2024
Thank you, Jeffrey! We are glad you enjoyed your time at Dune Diamond and appreciate your feedback! We apologize that our cleaning crew has missed the goldfish under the dresser in the bunk room. The dryer has been assessed and does not appear to have any issues with the functionality, but when overloaded, it may take more than one cycle to fully dry. We hope to welcome you back to Dune Diamond again in the near future!
Avis provenant d’un site partenaire

2/10 – Terrible

Linney D.

Never again

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We loved this house and location but we will never rent from Beach Realty again. Three years in a row we've paid for pool heat but each year something was broke and Beach Realty couldn't get it fixed. This time the pool heater was out of gas and they couldn't get a propane truck to fill it up. Last year, it was broken and they couldn't get it fixed. Three years ago the filter was leaking and they couldn't get it fixed. We've had enough and will never have anything to do with Beach Realty again.
VrboOwner a répondu le 29 oct. 2023
Linney, Thank you for letting us know about the gas and pool heat issues. We're glad to inform you that the owner has resolved the problem. You can expect an email from Beach with further details. We appreciate your understanding
Avis provenant d’un site partenaire

10/10 – Excellent

A guest from New Market, VA

SO MUCH BETTER NOW

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had stayed at this house a few years ago when another company was handling the property. We liked the actual property then, but it was being poorly maintained by the rental company, the house was filthy, light bulbs out and etc. We contacted the rental Company and they did not respond, end of story. We saw that a different rental company had the property now and said let's give them a chance. Excellent, clean house, now well maintained, so glad we gave them a chance. Only thing that we would like to see changed is something that can't be changed because of state/city law, the sand dune on the deck to the entrance to the beach, blocks our view of the beach, but we can live with it, great job Beach Realty. Would like to tell you who the former rental company was but that would probably be deleted, but I will say the name has similar words if you look up to the sky during the day and that object blinds you.
VrboOwner a répondu le 3 août 2023
Raymond! We are glad you and your family enjoyed your stay on the Outer Banks and your vacation at Dune Diamond!. We strive to deliver a great guest experience, and hope that you will continue to vacation with us for many years to come. See you on the Beach!
Avis provenant d’un site partenaire

8/10 – Bien

William H.

June 2024 trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property perfectly fits our families' needs and we like the location as well. Furniture, etc., inside and out, are in very good condition. The elevator is a life saver for an elderly dog and bringing in bags to bedrooms and kitchens. Two issues - the need to traverse the sand dune, which was more difficult this year than last, would limit use of this house to people without mobility issues. That should be communicated somehow. We're all in good health and it was still a challenge to lug umbrellas, chairs, kids up and down the dune. We understand you can't excavate the sand down to the original stairs, but a new railing would go a long way to helping. Second, the exterior, particularly in the rear, could use a good sanding and paint. While the house functions well, it detracts from its appearance and might lead others to think that other aspects of the house are not being maintained. Last, we noticed a crack in the ceiling over the kitchen. Looks like water damage from a roof leak.
VrboOwner a répondu le 7 juill. 2024
We're glad you enjoyed your stay at Dune Diamond, William! We also appreciate you brining those items of concern to our attention. As is nature's way, the dunes will change with the winds and tides. Still, we greatly appreciate the feedback and suggestions. These will be passed along for review.
Avis provenant d’un site partenaire

10/10 – Excellent

Mary S.

Great for large families

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Dune Diamond was overall a perfect vacation home. Plenty of space to get together as a group and plenty of smaller seating areas on all floors to get some quiet time. The elevator was so nice when unpacking and packing up cars and for groceries. The kitchen was well stocked with dishware/pots & pans. The two small refrigerators upstairs helped keep drinks separate and leave main fridge for food. The downstairs fridge was nice for pool drinks/food and kept us from having to go upstairs. The house was very clean which we were concerned about because we stayed at another house with a different rental company last year that was not clean. The house is in a good location with Fat Boyz Ice Cream across the street and Cahoons Market two houses away. There were plenty of shops and restaurants fairly close. The only complaints were that two mattresses were very stiff and the sand covering the steps to the beach which meant scrambling up & down a pretty large sand hill making it hard to get tents/wagons down to the beach. It would be very hard for an older person or anyone with any mobility issues to get to/from the beach. I understand that sand moves and covers things, but it could be shoveled off every once in a while. But, as I said, overall it was a beautiful house and our group loved it.
VrboOwner a répondu le 8 août 2024
Wow, Mary! We are so glad you and your family had an amazing vacation, and appreciate your feedback as well. We'd love to host them again at Dune Diamond the next time you visit the Outer Banks!
Avis provenant d’un site partenaire

4/10 – Médiocre

Tamar L.

More cons than pros - needs updating and repairs

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Pros: plenty of space, nice open floor plan, large bedrooms, well stocked kitchen, good location in Nags Head, right next to small grocery store and across from great ice cream spot our kids loved. Cons: house needs renovations and general upkeep. During our stay, there was a leak from one of the mid level master baths down to closet in bedroom downstairs. Closet was unusable and smelled moldy. One of the couples in our group wasn’t able to use their shower for 3 days until the leak was repaired. Maintenance / repair men in and out most of the week. Hot tub didn’t work when we arrived, called office 4 times and we ended up figuring out how to fix it ourselves after waiting 4 days without anyone coming to fix. Pool light didn’t work, also reported, and never repaired. Corn hole bags were old and stinky... expected given proximity to pool, so why not replace every few weeks or months so people can use(?). Most major thing... wood stairs on back of house are uneven and run down in some places. One of the women staying with us tripped going down one night and ended up in ER w broken ankle. This is the 5th house we’ve rented in OBX and had the most issues with it.
VrboOwner a répondu le 10 sept. 2022
Thank you for taking the time to provide us with feedback regarding your stay at "Dune Diamond." We are happy to hear that you and your family appreciated the location of the home and floor plan. We regret to hear that you experienced some maintenance issues during your stay. We have our team assessing these items to ensure all have been remedied for future guests and apologize for the inconvenience that these items caused. We send our thoughts and prayers to the women that had tripped and hope she had a speedy recovery. We hope to have another opportunity to welcome you back to the Outer Banks again in the near future.
Avis provenant d’un site partenaire

8/10 – Bien

Great house for large family

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: PROS: The house was perfect for our extended family of 11 adults & 6 children. Great-grandmother(90yr) to 2 yr old. All master-suite bedrooms were so helpful in not having to share a hall bathroom! Many gathering areas on each floor inside home & in upstairs Great Room. There was even a nice sized table for a puzzle & Lego building at the same time. House was clean on arrival. Location was great, near stores, grocery & restaurants. Pool was enjoyed by all. Straight walkway to beach was very nice. Elevator was a plus for G.G. & move-in/out day. Great icecream store right across street & restaurants in walking distance. We spent a lot of time on top deck enjoying the views.Lots of pots & pans. Very nice to have #2 full refrig on lower level + 2 small refrig on top level. TV's everywhere! G.Kids had fumaking a fort with "building pillows" on middle floor gathering space. Spare cot in one closet was helpful one night.CONS: **10' of walkway to beach was covered with sand 6"-12+"?, so GG could not walk to end to enjoy watching everyone on the beach....Not maintained for years due to plants growing thru railing slats. **Not many food storage options. Very nice B.R. employee brought a replacement elec. griddle, as 4 in house didn't work quite right (according to those on breakfast detail)**2 outside grills not in working order, so meals were changed to inside cooking only.**Only 1 Pool table cue had a tip & there was no chalk... we did play, but all should be in working condition for this house.**Check-in day.....Cleaning crew didn't arrive until approx 4pm. We were not allowed to enter until 5:40p, although the cleaning crew left at 5:08p. I had to call to get an "all clear", rather than get a text. (we were waiting across the street at the icecream shop since 3p)
VrboOwner a répondu le 7 juill. 2024
Thank you for sharing your experience, Anne. We appreciate your detailed feedback. We are glad you brought the maintenance items to our attention during your stay, so that they may be addressed as soon as possible. Our check-in window is typically between 4-6pm. This is to ensure ample time has been given so that cleaners can complete their work and so an inspector can check behind them. We apologize for any confusion that may have occurred. Still, we are glad that the whole family enjoyed their stay overall at Dune Diamond!
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8/10 – Bien

Kathleen H.

Great for a large family

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lots of positives and a few negatives. The house was very well equipped and sized for a large group. King BRs were comfortable and main living area was larger than appears in photos. Bunk room beds only good for little kids as the mattresses were not great. Furnishings were nice and in good condition. Ice cream right across the street and the Pier and a small grocery is a few doors down. The main negatives had to do with the major inconvenience of two maintenance issues and poor handling by the rental company. The biggest was being woken at 8am by workers sawing apart the hot tub. No warning and no consideration for the time of day. Second was a dishwasher needing replacement which took most of a whole day with power off to the main floor. Both should have been done on a Sat. Also, don't leave valuables outside as we found three 20 something guys using the pool one day.
VrboOwner a répondu le 27 mars 2023
Kathleen, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention
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8/10 – Bien

Kathleen H.

Great for a large family

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Lots of positives and a few negatives. The house was very well equipped and sized for a large group. King BRs were comfortable and main living area was larger than appears in photos. Bunk room beds only good for little kids as the mattresses were not great. Furnishings were nice and in good condition. Ice cream right across the street and the Pier and a small grocery is a few doors down. The main negatives had to do with the major inconvenience of two maintenance issues and poor handling by the rental company. The biggest was being woken at 8am by workers sawing apart the hot tub. No warning and no consideration for the time of day. Second was a dishwasher needing replacement which took most of a whole day with power off to the main floor. Both should have been done on a Sat. Also, don't leave valuables outside as we found three 20 something guys using the pool one day.
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10/10 – Excellent

Sheryl B.

Great time with Family

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great weather, wonderful family time together, beautiful views from our rental. Only had 2 issue come up during our stay. 1- refrigerator leaked from the bottom. 2- internet went down but called and repair man was there in less than an hour. Overall great time.
VrboOwner a répondu le 11 mai 2022
Hi Charles, thank you for your review. We are so happy to hear that you enjoyed your time in the Outer Banks and enjoyed the home! We apologize for the issues you encountered and are glad to hear that you were pleased with our services. Thank you for being our guest and we hope to see you again next year!
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6/10 – Acceptable

Charlene W.

Dune Diamond

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I was unhappy with the service. I called the 2nd day we were there to service 2 of the toilets that were not working properly. No one ever came to take care of them. There were also cockroaches in the house. The shower at the pool, the door would not open for us to use. Was not satisfied with this rental.
VrboOwner a répondu le 27 mars 2023
Charlene, As you can see on other reviews, we are known for taking ownership and caring deeply about our guest. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team
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8/10 – Bien

Beth C.

Dune Diamond

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have rented Dune Diamond for five years in a row now. This is a perfect house for our family, including our dog! We first rented it when our mother was coming with us as it had the elevator and each room had it's own bathroom. We love the upgrades each year that the owner has done. This year the addition of the glass on the tables, the laundry baskets, upgrading of some of the furniture and also the new game table in the basement was wonderful. Last year the upgrade to the pool area was fantastic! We did have an issue in that the oven which was damaged prior to our arrival was not replaced until Friday September 10th. We found out on Sunday September 5th that the oven glass inside had shattered. We called immediately but Monday was Labor day and offices closed. I spoke with Charles on Tuesday and he indicated it was an issue with the vendor due to weather conditions and couldn't get the oven replaced. He indicated he would speak to Tiffany I believe who had this property to see if there could be any monetary compensation for the loss of a major appliance for the week. I never heard back from anyone. I will also follow up with a phone call this week. The powder room in the top level toilet was broken all week, also reported and known prior to our stay. It finally got fixed on Saturday September 11th in about 20 minutes right before we left. We really do like this property but this week was the 2nd time that the beach area was just about inaccessible due to the waves. I know this is not in your control at all, but to pay as much as we did and not have much beach time was a bit disappointing. All of the beach enrichment done about 4 years ago was washed away. This is such a shame but not in anyone's control. The property is in such a great location, a great house to stay in, but we do like to be on the beach. We are waiting to see if the current renters are going to reserve this house for next year and hoping they don't as we would like to reserve.
VrboOwner a répondu le 18 mai 2022
Hi Beth, thank you for your review. We are so happy to hear that the home was perfect for you and your family! We apologize for the maintenance issues during your stay and will reach out to the rental manager regarding this. We hope to see you again next year for another memorable vacation!
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8/10 – Bien

Raymond L.

Dune Diamond

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good week. House stayed cool and had plenty of hot water. Main fridge is a little small but there were 2 dish washers, which we used daily. We were quite pleased and could return in the future.
VrboOwner a répondu le 11 mai 2022
Thank you for your comments. The owners will work on a solution to solve refrigerator needs during the off season.

À propos de l’hôte

Hôte : Beach Realty of North Carolina, Inc.

Image de profil de l’hôte

Langue(s) :

Anglais
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