Chalet rustique

Apple Bear Lodge | Game Room + Mountain Views & Hot Tub

Galerie de photos de l’hébergement Apple Bear Lodge | Game Room + Mountain Views & Hot Tub

Baignoire à remous extérieure
Salle de jeux
Aire de séjour
Extérieur
Aire de séjour

Avis

7,8 sur 10 – 
Bien
4 chambres4 salles de bain18 personnes280.9 m²

Commodités populaires

  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Climatisation
  • Espace extérieur

Explorez la région

Afficher sur la carte
Gatlinburg, TN
  • Place, Chapel in the Glen
    ‪2 min en voiture‬
  • Place, Feu de circulation #2A
    ‪2 min en voiture‬
  • Place, Chapelle sur Honeymoon Hills
    ‪3 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪71 min en voiture‬

Chambres et lits

4 chambres (18 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 lit superposé (1 place)

Chambre 4

1 canapé-lit (double) et 1 lit superposé (1 place)

Chambre 5

1 très grand lit

Chambre 6

1 canapé-lit (double)

Chambre 7

1 canapé-lit (double)

4 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Salle à manger

À propos de cet hébergement

Apple Bear Lodge, 4 chambres, 18 personnes, jacuzzis, billard, bain à remous

Apple Bear Lodge est une maison en rondins de 3 étages de 3 000 pieds carrés pouvant accueillir jusqu'à 18 personnes. Mais dormir peut être la dernière chose qui vous préoccupe une fois que vous avez pris note de tous les équipements du lodge, notamment un bain à remous, une table de billard, de l’air hockey, du babyfoot et du Wi-Fi gratuit.

Installé au sommet d'une allée escarpée, le Apple Bear Lodge donne sur les forêts et les Great Smoky Mountains. Ses 2 ponts arrière couverts, qui couvrent toute la largeur de la maison, offrent amplement d’espace à tout le groupe pour regarder les arbres se balancer dans la brise comme les fauvettes et les grives chanter au soleil. Lorsque vous ne vous reposez pas sur les chaises à bascule sur le pont, vous pouvez vous asseoir à la table du patio du pont principal avec un verre et une collation. Et pour un vrai régal, profitez du bain à remous du pont inférieur, surtout la nuit: la combinaison des jets d’eau tiède, du ciel ��toilé et de la sérénade des hiboux et des grillons est une expérience dont vous vous souviendrez longtemps.

Vous trouverez beaucoup plus à faire à l'intérieur. La salle de jeux en bas a quelque chose �� faire pour divertir chaque membre de votre groupe pendant des heures. Tirez sur un billard à la table de billard, défiez vos amis au foot ou les enfants à un match de hockey sur air, jouez aux cartes à la table de pub ou allongez-vous sur des canapés moelleux et regardez un film au 60 ” télévision à écran plat. Pendant les froides journées d’hiver, la cheminée garde l’espace bien au chaud et le bar isotherme veille à ce que personne n’aille soif.

Le salon est un autre lieu de rassemblement invitant. Elle possède également une cheminée dont la lueur dorée ajoutera à la brillance des murs, du sol et du plafond en bois. Allongez-vous sur le canapé en cuir pour regarder le grand jeu sur la télévision à écran plat ou détendez-vous dans l'un des fauteuils moelleux avec votre tablette et profitez du WiFi gratuit. Si vous recherchez un endroit tranquille pour lire ou discuter, dirigez-vous vers le coin salon situé au premier étage, qui, comme le reste de l’Apple Bear Lodge, est meublé de façon confortable et élégante.

La salle à manger peut accueillir 12 personnes: 8 à la longue table et 4 autres au bar du petit-déjeuner adjacent. Les enfants adoreront probablement manger seuls au bar du petit-déjeuner pendant que les adultes s’attardent à la table.

Si vous aimez cuisiner, vous aimerez la grande cuisine ouverte de l’Apple Bear Lodge, avec ses électroménagers en acier inoxydable, ses ustensiles de cuisine et ses ustensiles de table, et ses vastes espaces de rangement et de comptoir. M��me si vous ne prévoyez pas cuisiner beaucoup, vous apprécierez l’avoir une cafetière pour la tasse du matin, un micro-ondes pour chauffer les restes du restaurant, un mixeur pour mélanger les margaritas et un réfrigérateur pour garder les boîtes de jus au froid.

Chacune des 4 chambres du lodge dispose de sa propre salle de bain avec baignoire et douche. Les 2 chambres à l'étage et la chambre à l'étage principal disposent d'un lit king-size; la 4ème chambre, en bas, a des lits superposés queen-size. En outre, le coin salon à l'étage comprend des lits superposés et un canapé qui s'ouvre sur un lit queen-size. le canapé du salon s'ouvre également sur un lit queen-size. La variété des zones de couchage fait d'Apple Bear Lodge une option idéale pour une réunion de famille, une fête de mariage ou plusieurs familles en vacances.

Apple Bear Lodge est non seulement amusant, mais il y a aussi beaucoup de choses à voir et à faire à quelques minutes de là. Vous pouvez conduire au centre-ville de Gatlinburg en moins de 10 minutes; Une fois sur place, visitez le Guinness World Records Museum, jouez au minigolf, faites des promenades à sensations fortes ou prenez le tramway pour vous rendre au parc d'attractions et au domaine skiable d'Ober Gatlinburg. La faune, les fleurs sauvages et les cascades du parc national des Great Smoky Mountains sont à moins de 15 minutes de la cabane et les attractions de Pigeon Forge, y compris Dollywood, sont à moins d’une demi-heure.

Idéalement situé, fabuleusement spacieux et rempli de commodités: Apple Bear Lodge a vraiment tout pour plaire. Alors réservez votre séjour dès aujourd'hui et préparez-vous pour ce qui pourrait être vos meilleures vacances à ce jour!

Ajoutez des dates pour connaître les prix

Commodités

Baignoire à remous
Cuisine
Laveuse
Sécheuse
Climatisation
Espace extérieur

Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

Foire aux questions

Apple Bear Lodge | Game Room + Mountain Views & Hot Tub accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien cela coûte-t-il de séjourner à Apple Bear Lodge | Game Room + Mountain Views & Hot Tub?

En date du 1 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Apple Bear Lodge | Game Room + Mountain Views & Hot Tub le 24 avr. 2026 commencent à 391 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

À quelle heure est-il possible d'arriver à Apple Bear Lodge | Game Room + Mountain Views & Hot Tub?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Apple Bear Lodge | Game Room + Mountain Views & Hot Tub?

Le départ est à 10 h.

Où se situe Apple Bear Lodge | Game Room + Mountain Views & Hot Tub?

Gatlinburg - chalet rustique de type familial se trouve dans les montagnes, à moins de 5 km des sites suivants : Chapelle sur Honeymoon Hills et Aquarium Ripley’s Aquarium of the Smokies. Parc à thème Anakeesta et Ripley's Super Fun Zone se trouvent également à moins de 5 km.

Avis

7,8

Bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 30 avis sur 68.
Note de 8 – Bien, d’après 12 avis sur 68.
Note de 6 – Acceptable, d’après 16 avis sur 68.
Note de 4 – Médiocre, d’après 4 avis sur 68.
Note de 2 – Terrible, d’après 6 avis sur 68.

7,8/10

Propreté

9,2/10

Arrivée

7,8/10

Communication

8,2/10

Emplacement

7,2/10

Exactitude de l’annonce

Avis

Avis vérifié

2/10 – Terrible

Benjamin W.

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
I never stayed there. They canceled.my reservation due to me not having a picture ID even after they had my money Will definitely never book with you guys again due to you guys being discrimination of my religion and I religious freedom here I recommend nobody to ever book with you guys. I think I'm just going to start my own cabin company already own a few anyways
Séjour de 6 nuits en août 2025
Avis vérifié

10/10 – Excellent

Nicole W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful cabin with excellent views and space galore

Excellent
Séjour de 3 nuits en octobre 2019
VrboOwner a répondu le 16 sept. 2023
Thank you for taking the time to provide feedback. We're glad to hear you enjoyed your stay. We hope you will stay again.
Avis ancien

10/10 – Excellent

Donald M.

Apple Bear Lodge review

We had a really great time, the accommodations at apple bear was the best ever!! I would highly recommend for anyone staying in the Gatlinburg area with a large group. It cant get much better than this place, we will definitely be returning. Thanks
Séjour de 5 nuits en mars 2017
VrboOwner a répondu le 16 sept. 2023
Thank you for staying with us and for taking the time to review Apple Bear Lodge. Donald, we are pleased to hear that you will stay with us again on your next trip to the Smokies. We look forward to seeing you soon.
Avis vérifié

10/10 – Excellent

Judy W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

51year anniversary

Beautiful cabin. But that driveway........crazy
Séjour de 8 nuits en juin 2022
Avis vérifié

8/10 – Bien

Pam B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Cabin but be aware of extremely steep drive!!!

Beautiful cabin and loved the location but the driveway is a nightmare! It rained and snowed while there and forget getting up if you don't have 4 wheel drive
Séjour de 3 nuits en janvier 2022
VrboOwner a répondu le 16 sept. 2023
We're so glad you mountaineered your way up to enjoy the beauty of the Apple Bear Lodge! And thanks for letting the community know about the driveway, Pam. Hope to see you again! #SmokyMountainAdventures
Avis vérifié

6/10 – Acceptable

Alex M.

Points forts : Propreté, arrivée, communication et emplacement.

Nice place

Nice place Terrible driveway definitely wouldn’t go in the winter Had 18 people and they only had like 10 towels and 10 pillows so that wasn’t to great but they brought extra towels after a couple of days But other then that it was a great stay very nice house
Séjour de 4 nuits en avril 2023
Avis vérifié

10/10 – Excellent

Katrina H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Oasis

Beautiful cabin! Perfect for our family/friend vacation for 11 people. The driveway is very steep but is manageable without 4 wheel drive. It was hard to get the teens out of the house with the game room. Having access to a washer and dryer helped tremendously, although the dryer takes multiple cycles to dry a regular size load.
Séjour de 5 nuits en décembre 2023
Avis vérifié

8/10 – Bien

Cindy S.

Beautiful property

the cabin was all that we had hoped for - we had plenty of room - everything was clean the only thing I need to mention was there is a leak in the upstairs bathroom and it dripped down into the dining room - however it did not present a problem but the owner may want to have that fixed to avoid any further damage. the driveway is very steep takes a little getting used to.... but overall we had a great day and thank you for sharing your little piece of heaven.
Séjour de 3 nuits en septembre 2018
VrboOwner a répondu le 16 sept. 2023
Hi Cindy, thank you for choosing to stay with us and taking the time to post your review. We appreciate your feedback and you bringing these issues to our attention. We do have our maintenance team going to the unit to inspect the potential leak. We are happy that this did not interfere too much with your stay and hope you choose to stay with us again soon.
Avis vérifié

10/10 – Excellent

Joseph B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Weekend

The house and location were excellent! Myself and another guest road motorcycles; the driveway was very steep, but paved, just be cautious. Outside of that we had two minor maintenance issues, but the management team reached out immediately and started the work-orders. Then maintenance came out the same day within a few hours: excellent response time! Far better than we’ve had in past experiences elsewhere!
Séjour de 3 nuits en juin 2023
Avis vérifié

6/10 – Acceptable

Ray R.

Points forts : Propreté, arrivée

Ray Roberts 8-25-2023

The place was beautiful and very roomy. The hill was something else. The hot tub did not work. Tripping the breaker in the main panel. There was no air hockey table. The ceiling in the kitchen was leaking when taking a shower.
Séjour de 2 nuits en août 2023
Avis vérifié

6/10 – Acceptable

Michael C.

Points forts : Arrivée, emplacement
Points faibles : Communication

Gatlinburg 2022

Zero communication after multiple messages No communication that cabin was inaccessible based on weather The first 3 days Driveway/Cabin inaccessible because of ice/snow due to steepness of drive Shoveled and Salted it myself —no response when asked for more salt
Séjour de 6 nuits en décembre 2022
VrboOwner a répondu le 16 sept. 2023
We deeply apologize for that lack of communication, Michael. This is not the experience we want our guests to have and definitely not the top tier service that we aim to offer. I will make sure our office knows about these issues so that we can stay on top of communicating more efficiently.
Avis vérifié

10/10 – Excellent

Tara H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

10/9-10/12

Everything was as stated in listing. Other than no air hockey table, the game room was fun :) hot tub worked great. If you consider this cabin just know the driveway is VERY steep !!!! My only complaint would be that the jets didn’t work in any of the tubs inside except one upstairs. If that would have worked it would have been PERFECT in my opinion. My kids, family and friends had an amazing time here and seen a bear in the driveway the first day arriving !
Séjour de 3 nuits en octobre 2023
Avis vérifié

8/10 – Bien

Troy F.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Good week !

Overall it’s a great cabin a few minor things - extremely step drive way would be bad if snow or ice . Must have 4 wheel drive. Not a problem for us - hot tub heated but jets barely work and cover is beyond wore out and very heavy - advertised has air hockey but does not . However it’s better the pool table has more space with out it - loved the layout we had 7 people and tons of space Would possibly return but not in the winter time Incase bad weather . Also I like to keep trying different cabins .
Séjour de 7 nuits en janvier 2023
Avis vérifié

6/10 – Acceptable

Mike P.

Points forts : Arrivée, emplacement et exactitude de l’annonce.

A little disappointed

The hot tub did not work while we were there and it was not fixed. Water came pouring through the smoke detector in the master bedroomon our second of 4 nights. We contacted the emergency maintenance number and never got a call back. We still made fhe most of our stay and had a great time. Everything we needed was there. We just wish we had everything working.
Séjour de 3 nuits en février 2023
Avis vérifié

8/10 – Bien

Andrew F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family vacation

We rented this property for an extended family vacation. When we arrived, we noticed several items that were broken and not fixed. We went through and made an extensive list of everything so that we would not be held liable. Also, the cabin, while relatively clean, had empty water bottles laying out downstairs. There was also an apple core and trash under the bed downstairs in the bedroom. We also found the cookware to be kind of a pain for a large family; however, the company did respond to us and brought out a larger pan and some hotpads. That was nice. As for the rest of the cabin, it was quite nice and everyone had a place to sleep. The driveway is fairly steep like everyone says, it use a lower gear and go right up. We would definitely stay here again.
Séjour de 6 nuits en juin 2020
VrboOwner a répondu le 16 sept. 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Avis vérifié

6/10 – Acceptable

Joe G.

Myrtle Beach in the Mountains

The area is fun and offers something for everyone. From challenging hikes with impressive mountain views to A downtown that feels more like the midway at the county fair. The property is ideally situated for easy access to all of these amenities. With that being said, we would probably not rent this place again mainly because of the driveway; it is way too steep and long and I grew up in a mountain community. Some items in the house that could use some attention: uncomfortable "saggy" mattresses (and no mattress covers); some game equipment needs repair; outside "park style" grill not really ideal for our family that likes to cook out a lot- This could be some kind of requirement as it was the only type of grill we saw on our many walks around the neighborhood.; Amount of towels supplied wasn't enough especially since there is a hot tub (increased towel use) and there was no bath mat supplied so a towel had to be substituted (decreased amount of towels).
Séjour de 7 nuits en mars 2018
VrboOwner a répondu le 16 sept. 2023
Thank you Joe for choosing to stay with us and for taking the time to share. Your input, as well as all our guest feedback is vitally important as we want all guests expectations to be met upon arrival. We apologies for the areas we feel short of expectations. Housekeeping has been notified to put a mattress cover on the bed, and maintenance will check all game equipment and repair if needed. We will pass along your other suggestions to the owner. Again, thank you for sharing as it allows us to continue to improve upon our guest experience.
Avis ancien

2/10 – Terrible

JENNIFER B.

The cabin was dirty. It had dead bugs in the light over the dining table and a cracked toilet seat.

That's just to name a few. The cracked toilet seat pinched a couple guests. There were a number of broken things in the cabin. When I addressed the problems with the main office all they said was " It was an oversight and we'll send a maintenance person up to fix it." Of course it took several hours for that to occur and when I asked if we could be compensated for the time, trouble and injuries they said no. We had a total of 13 people staying at the time in this cabin. We rent almost every year from a cabin company or VRBO. I can confidently say that we will never rent from this company again. For those who are considering renting from Jackson Mountain Homes should reconsider unless it is absolutely your last resort. We didn't have enough towels for the guests and they wouldn't bring us more. Unbelievable!!
Séjour de 4 nuits en juin 2017
VrboOwner a répondu le 16 sept. 2023
Thank you Jennifer for taking the time to review our property. It is our goal to meet and exceed our guests expectations upon arrival. We apologies to you if you feel we fell short of your expectations. During your stay, our records show that you did contact our 24/7 service department for the issues of the cracked toilet seat, a bed post, air hockey table needing to be leveled and a shower leaking from the liner not being placed inside of the tub. Our maintenance team promptly responded and from dispatch to completions was only a few hours. Considering drive time in the mountains, this is an impressive time. Our records do not indicate any issue with bug in the light over the dining table or we would have promptly addressed that issue as well. Our records also indicate that you did received a refund. Again, thank you for sharing your comments.
Avis vérifié

10/10 – Excellent

valerie g.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Cabin was wonderful, driveway from H*ll

Honestly it couldn't have been a better cabin. It was as described and accommodating. And the property management was wonderful, kind and helpful. The driveway was iced over and we could only get our 4 wheel drive vehicle up bu sliding, wheel spinning and creaking our way up. The PM came out to salt the driveway and do a few things for us. After salting and the temps being above freezing we got the other vehicles up to the top. When the say *4 wheel drive only, it is NOT an exaggeration. Other cars can make it but not in rain or snow. The kitchen is well stocked, the beds were comfortable and we LOVED having a bathroom in every bedroom. Our teens took the downstairs and it couldn't have been more perfect. Access straight to the bottom deck, hot tub and game room. They had large bunk beds, a tv, bathroom, great games and arcade games. The bunks and couch in the loft were great for our younger ones. The bedrooms temps on the top floor were touch and go with comfort. One was like a sauna and the other was freezing but we worked it out to make the rooms comfortable. - highly recommend this cabin and once again....4 wheel drive is a must (or all wheel). :)
Séjour de 2 nuits en janvier 2022
VrboOwner a répondu le 16 sept. 2023
We appreciate you mountaineering your way to the top, Valerie, and we know it was worth it once you reached the Apple Bear Lodge! We rely on feedback like this to help us enhance the guest experience, and we hope to have the chance to welcome you back.
Avis vérifié

2/10 – Terrible

Jon C.

Points forts : Emplacement
Points faibles : Arrivée, communication et exactitude de l’annonce.

Terrifying and Disappointing

Oh where to begin….driveway was treacherous. So steep tires were squealing in low gear. Glad it wasn’t raining or we wouldn’t have made it up to the house. Alarm was broken so we could never secure the property or our belongings. Master shower was broken so getting the temperature comfortable was impossible and water pressure sucked. Cable with lock to secure the hot tub was cut. And to top it off we had a used bar of hand soap and half a roll of toilet paper as our “starter pack” When we brought these issues to the property manager we were placated with promises to repair stuff but no one ever showed up to fix any issues except supplying a pack of unused hand soap. They tried to offer us free attraction tickets to appease us except those are given out freely at Food City. Jackson property management is the worse. The house was okay but won’t stay here again. Consider yourself warned!
Séjour de 3 nuits en mai 2023
VrboOwner a répondu le 16 sept. 2023
We apologize for the multiple issues you encountered during your stay at our property. It's disheartening to hear that your experience fell so far below your expectations, and we deeply regret any inconvenience or frustration caused.We apologize for the lack of prompt response and resolution from our property management. This is not the level of service we strive for, and we will address this matter internally to prevent such occurrences in the future. We understand your disappointment and frustration, and we regret that we were unable to rectify the issues during your stay. We appreciate your feedback, as it allows us to identify areas for improvement. Thank you for bringing these matters to our attention.
Avis vérifié

6/10 – Acceptable

April C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Okay but not great

This cabin is very spacious and had plenty of room for 3 families and is in a great location. However, it has some issues. First off, that driveway is insane. The trash bins are located at the bottom of the driveway which is extremely inconvenient. You have to haul trash in your car down the driveway to put it in the cans. We were only provided with one trash bag for the kitchen trash. The grill outside is very small. The kitchen lacked essential cooking tools. We had 10 people so we planned on cooking quite a bit. When trying to make breakfast there were no skillets large enough to cook in. There were not enough pans for cooking a meal. The coffee pot didn't work. The dishwasher has some issues and would never run on the first try. The game room is spacious and nice, but the pool sticks were missing the cue tips. The triangle rack was broken. The foosball table was missing handles. Only one of the TVs would work and that was attempted several times before we actually got it cut on. I feel like this has great potential, but it needs some major TLC.
Séjour de 2 nuits en mars 2023
Avis vérifié

4/10 – Médiocre

Trisha S.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Communication, exactitude de l’annonce

Old, old, old

This cabin wouldn’t be bad if they updated it and fixed broken things. When we first got there the door knob to go out to the deck would not open. We had to use something to pry it open. The fridge did not get cold until the next morning. The hot tub did not get warm and only one jet worked. There is only one good pool stick for the pool table. The foosball table handles were broken. There is not table on the deck outside to set coffee, eat, play cards or do anything. I called twice the day we got there to try and get things fixed. No one came. I called again the next morning and someone finally came to fix the door knob. He said that they know the hot tub is broken but a hot tub company needs to come fix it… don’t advertise a hot tub as the main picture of the listing if it doesn’t work…. The beds are old. They stated there would be free attraction tickets, there were none. We read the reviews before booking and thought maybe it wouldn’t be so bad and we’d give it a chance. We would not stay here again unless updated.
Séjour de 3 nuits en juillet 2023
Avis vérifié

2/10 – Terrible

Brenda C.

Points forts : Arrivée
Points faibles : Propreté

Disappointed

Dangerous driveway. Poor cleaning. Master Bedroom had dust and other objects behind the bed stands that appears to have not been cleaned for some time. Same for the bed lamps. Plastic flowers also were dust magnets that hadn’t been cleaned in some time, Master bath shower dripped water and would not turn off. Mirror was replaced in MBath but wood where old mirror had been had not been stained to match other wood in bath. Also had black tar stuff showing on wood. The toaster in the kitchen was broken and needs to be replaced. 3 pool cues did not have felt tips, fooz ball table handle grips were missing on most of the handles, the video game joystick was missing. Bottom bunk bed in basement, one of slates was broken and bed was sagging. The mattresses do not fit the bunk bed frames. Large gaps are present. One of the stairs to the top bunk was loose. The water in the basement bathroom tub did not get hot. Only two burners on the stove worked. Vanity in downstairs bathroom had a piece missing under the sink. Headboard in upstairs bedroom was not attached properly. Stairs going down into basement had loose trim on the edge of the steps. Would NOT stay here again.
Séjour de 2 nuits en février 2023
VrboOwner a répondu le 16 sept. 2023
Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconvenience and disappointment you experienced during your visit. We appreciate your thorough review as it helps us identify areas where we need to improve. We understand your disappointment and frustration, and we assure you that we take your feedback seriously. We will use your comments constructively to improve our services and facilities to provide a better experience for our guests. We understand that these shortcomings had a negative impact on your overall experience, and we sincerely apologize for the inconvenience caused. We appreciate you bringing these matters to our attention, as it allows us to take immediate action to address them. We hope you will reconsider staying with us in the future. It would be our privilege to demonstrate the improvements we have made based on your valuable feedback.
Avis vérifié

6/10 – Acceptable

Paige M.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Exactitude de l’annonce

Needs updated. Not Great Communication

We rented this house for a total of 18 people back in January. 12 adults,4 children & 2 infants. It was rather spacious but only sleeps 16. The only reason we fit is because our infants slept in packnplays. Positives: it is spacious. When we finally could get ahold of the company near the end we finally had someone to come out to fix the problems. The manager also made sure I got a partial refund for some of the amenities we didn’t get to enjoy.(hot tub/game room stuff)Negatives:The hill is rather steep which they have marked in the listing. When we got there I got a call saying the hottubs water heater was out & they’d notify me when the part was in. It never got in but looking back into reviews from February on people have started complaining about it. It sounds like they don’t want to not list the hot tub. Other problems we had was lips on the upstairs & downstairs were loose and our 11 year old fell down & luckily was fine because of it. The pool sticks were all broken, Foosball table had missing handles & the white side score box was broken, joystick to the arcade was sticky & didn’t move right. The coffee pot(2 of them) were both broke. The hot water tanks one was leaking and most of the time the water didn’t stay hot for long periods of time. The right upstairs bathroom when the shower was running started leaking into the kitchen. Some dressers were broken. Once someone came they said they weren’t contacted quickly. The owners don’t want 2 upkeep! Won’t be here again
Séjour de 6 nuits en juillet 2023
Avis vérifié

6/10 – Acceptable

Jessa M.

Points forts : Propreté, arrivée et communication.
Points faibles : Emplacement, exactitude de l’annonce

Estuvo lloviendo demasiado fuerte tuvimos que subir con maletas y todo en la loma hacia la cabaña

Me llevo una pésima experiencia de lo alto que estaba la cabaña
Séjour de 2 nuits en décembre 2022
Avis vérifié

6/10 – Acceptable

Debbie B.

Points forts : Propreté, arrivée, communication et emplacement.

Drive way

The house was wonderful it was nice and clean and everyone had a great time. The drive needs to have the leaves blown off in order to get up the steep incline we had to sweep it off for the car to make it up.
Séjour de 5 nuits en octobre 2022

À propos de l’hôte

Hôte : Jackson Mountain Homes

Image de profil de l’hôte

Langue(s) :

Anglais

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