Private Hot Tub: Scenic Granby Vacation Rental!

Thank you for sharing your feedback. We’re glad you enjoyed the home’s spacious layout and beautiful views. We’d like to clarify that the windows facing the sun are equipped with blinds, and fans are provided throughout the home, including ceiling fans in both upstairs bedrooms. As is common with many mountain homes, the property does not have air conditioning. There are also four televisions throughout the home with cable channels, and the main downstairs television offers streaming capabilities. We appreciate your comments regarding the available supplies and will continue reviewing the home’s stocking needs to help ensure future guests have a comfortable stay.

Hi Bill, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following: -Firstly, regarding the perception of the house appearing 'tired,' we believe the pictures showcase otherwise. We have recently invested in all-new furniture and updated appliances throughout the property, intending to enhance the guest experience. -Additionally, concerning the maintenance issue encountered during your stay, the house is equipped with radiant heat through the floors and floorboards. There was an incident where the guest turned off the house heat due to feeling excessively warm at night, despite the outside temperature being a mere two degrees. Unfortunately, this action caused the radiant heat pipes to freeze, leading to improper functionality. -Upon receiving notification of the issue, prompt action was taken. A maintenance professional was dispatched immediately to rectify the situation the same day. It's worth highlighting that the issue originated when the guest turned off the heat, inadvertently causing subsequent complications. In response to the reported problem, we promptly dispatched assistance to address the situation upon notification. Contrary to any claims of unreturned calls, we assert that we addressed and resolved the issue promptly upon notification. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.