5 Star Rating Oasis Golf Pool Spa 3BED Pga West

Thank you for your feedback—we’re glad to hear the home was clean and as advertised. We always strive to provide a 5-star experience, so if there was anything that could have made your stay better, we would truly appreciate any additional details. Your input helps us continue to improve and ensure future guests have the best possible experience. We hope to have the opportunity to host you again!

Thank you for your feedback and for highlighting the location and overall experience—we’re glad you found the home relaxing and that our team was responsive. We’re sorry to hear about the challenges you experienced with the spa. It was fully operational, but we understand there may have been some confusion with the setup, and we’re always happy to assist to ensure everything is working properly during a stay. Regarding the ice maker, it was tested prior to arrival and functioning as expected. We’re happy to take another look anytime something doesn’t seem right, as guest comfort is very important to us. As for the amenities, we appreciate your feedback and understand preferences can vary. We’re always evaluating ways to enhance the guest experience. Thank you again for staying with us—we truly appreciate your comments and hope to host you again in the future.

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the pool, hot tub, west-facing views, and the cleanliness of the property. We’d like to respectfully clarify a couple of points. During your stay, no maintenance issues were reported before, during, or after your visit. We always encourage guests to reach out with any concerns so we can promptly address them and ensure a comfortable experience. Regarding the pool furniture, the property is accurately represented in both the listing description and photos, which clearly show the two lounge chairs provided. We strive to be transparent in our listing so guests know exactly what to expect. We appreciate your comments and are always looking for ways to improve. Thank you again for staying with us, and we hope to welcome you back in the future.

Thank you for taking the time to share your feedback. We're so glad to hear that you enjoyed the pool and found the home clean upon your arrival. It was a pleasure hosting your group, and we appreciate your kind words about our communication. We were sorry to read about the concerns you mentioned. Our team performs a detailed inspection prior to each guest's arrival, and the items you referenced, including the appliances, electrical outlets, and other home features, were checked and found to be in working order. We also regularly inspect the property to ensure it is ready for our guests. We do wish these concerns had been brought to our attention during your stay. Had we been notified, we would have gladly sent someone to inspect the property and address any issues we could, allowing you to enjoy the remainder of your visit without interruption. We appreciate your comments regarding the outdoor furnishings and overall appearance of the property. We are continually working with the homeowners to make improvements and will certainly take your feedback into consideration as we prioritize future updates. Thank you again for staying with us and for providing your feedback. We truly value all guest comments, as they help us continue improving the experience for future visitors. We wish you all the best and hope you'll consider staying with us again in the future.