Zona 2 9BR/9.5BA Kissimmee Resort Villa w/ Pool & Game Room

Dear Wayne, Thank you for the perfect 10 rating! We're so glad you enjoyed your time at our home. You're always welcome back! Sincerely, Hector & Ale

Dear Darlese, Thank you for your kind words about our home! We're delighted that you enjoyed your stay and that your overall vacation experience was positive. It means a lot to us when guests take time to share their satisfaction. We hope to welcome you back for another wonderful trip in the future! Sincerely, Hector & Ale

Dear Brian, We're delighted your golf getaway with friends was a success! It's wonderful to hear our home accommodated your entire party so well. Orlando offers some fantastic courses, and we hope you enjoyed them all. Should another golf adventure bring you back to the area, we'd be thrilled to welcome you and your group again! Sincerely, Columbia Management

Dear Nanci, Thank you for taking the time to share your feedback about our home. We're delighted that you found everything matched our listing description and that you enjoyed your two-week stay with us. It's always rewarding to know that our guests' expectations are met. We appreciate you choosing our property for your Orlando visit and hope to welcome you back in the future. Sincerely, Columbia Management

Dear TIPS, Thank you for choosing our home for your family getaway! We're delighted to hear that the layout and room configuration worked perfectly for everyone in your group. It's wonderful to know that the convenience of our location enhanced your stay, and we're glad you found the accommodations comfortable. We appreciate you taking the time to share your experience, and we would be thrilled to welcome you and your family back for another stay in our Orlando home. Sincerely, Columbia Management

Dear Dorinda, Thank you so much for your kind words and 5-star review! We are thrilled to hear that you enjoyed your stay at our property. It is our utmost goal to provide a comfortable and memorable experience for all of our guests, and your feedback is invaluable to us. We are delighted that you found the property spacious, beautiful, and secure. The estate's safety is a top priority for us, and we are glad that you felt comfortable and at ease during your stay. We are also pleased to hear that the en-suite bathrooms were convenient for your large group. We appreciate your kind words about our property management team. Their responsiveness and helpfulness are essential to ensuring a positive guest experience. We are committed to providing excellent service and assistance whenever needed. We hope to have the opportunity to welcome you back to our property in the future. Sincerely, Columbia Management

Dear Angela, Thank you so much for your thoughtful 4-star review! We're thrilled you found our home spacious and offered the perfect blend of togetherness and personal space. Knowing you appreciated the convenience of private bathrooms and the proximity to restaurants and shops makes us very happy. At Columbia Management, we're always dedicated to exceeding expectations and providing the best possible experience for our guests. Knowing your thoughts helps us achieve that goal. We hope to welcome you back soon! Sincerely, Columbia Management

Dear Vernita, Thank you for your feedback on your recent stay at our home. Your comments are appreciated, and we're sorry for any inconvenience the power outage in Room One may have caused. We understand that unexpected issues can arise during a vacation, and we strive to provide a comfortable and enjoyable experience for all our guests. We take all guest feedback seriously and have already taken steps to address the items that you reported. Our team has conducted a thorough inspection of the property to ensure that future guests do not encounter similar issues. We hope you will consider staying with us again in the future and experience the many wonderful aspects of our home and the Kissimmee area. Sincerely, Columbia Management

Dear Earnest, Thank you for taking the time to share your feedback about your recent stay at our home. We appreciate your 8/10 rating and are glad you chose our property for your Orlando visit. We value your comments regarding the linens provided during your stay. We'll certainly look into increasing our supply of bath linens for future guests. Your observation about the kitchen cookware is also helpful - we understand how important properly sized cooking equipment is for preparing meals away from home. We're sorry to hear about the cleanliness issues you encountered with the sofa and flooring. Our cleaning team typically takes great pride in their attention to detail, and we'll be addressing these oversights to ensure our standards are consistently maintained. Your insights help us improve the experience for all our guests, and we truly appreciate your candid review. Sincerely, Hector & Ale

Dear Carol, Thank you so much for your glowing 5-star review! We're absolutely delighted that you found our home to be a wonderful retreat for your Disney vacation. It's particularly gratifying to hear that you appreciated the cleanliness and design of our property, as we strive to maintain a welcoming atmosphere for all our guests. Your suggestion about adding railings for the pool and hot tub is truly valuable feedback. We understand the importance of making these amenities accessible to guests of all ages and abilities, and we appreciate you bringing this to our attention. Nothing warms our hearts more than picturing the children's joyful laughter while splashing in the pool! Those are exactly the kinds of vacation memories we hope our home helps create. And we're pleased that our proximity to Disney made your outings convenient. Thank you also for your kind words about our communication. We believe that responsive hosting is essential to ensuring our guests have the best possible experience, so we're grateful you found this helpful during your stay. We would be absolutely thrilled to welcome you and your family back for another Orlando adventure in the future! Sincerely, Hector & Ale

Dear Christine, Thank you for taking the time to share your experience. We're truly sorry that our home didn't meet your expectations during your stay. We appreciate your candid feedback regarding the condition of the swimming area, the issues with the interior fixtures, the staining on the floor coverings, the electrical problems in the primary suite, and the unpleasant odor you encountered. Your comments help us understand where improvements are needed. We value this input as we strive to provide comfortable accommodations for all our guests. Sincerely, Hector & Ale

Dear Guest, Thank you for taking the time to share your candid feedback about your recent stay at our home. We sincerely apologize that your experience didn't meet expectations. We're disappointed to hear about the cleanliness issues you encountered with the carpeting and baseboards. Your comments regarding the uncomfortable mattress are also noted. We're sorry about the electrical outage in the master bedroom and that our communication fell short when you reached out for assistance. We truly appreciate you bringing these concerns to our attention. Guest feedback is valuable as it helps us understand where improvements are needed. We recognize that you don't typically share negative experiences, which makes your comments all the more important to us. Thank you again for your honest review. Sincerely, Hector & Ale

Dear Arlene, Thank you for taking the time to share your detailed review of our home. We're delighted to hear that you and your family enjoyed the spaciousness and comfort during your stay. We aimed to provide a welcoming environment where everyone could have their own space, and we're pleased that each of you had a private room with an en-suite bathroom. We appreciate your constructive feedback about the amenities and appreciate that you understand the overall value of our property. Your suggestions are valuable and help us continuously improve the guest experience. We're grateful that despite a few minor considerations, you found the location convenient and would consider staying with us again. We strive to ensure every guest feels comfortable and well-supported during their visit. Your insights about potential improvements are genuinely helpful, and we thank you for sharing them so thoughtfully. Sincerely, Columbia Management

Dear Dean, Thank you for taking the time to rate your experience at our home. We appreciate your positive 8/10 score and are glad you chose our property for your week-long stay in Orlando. While you didn't share specific details about your experience, we hope you enjoyed the amenities and found everything comfortable during your visit. We continuously strive to provide our guests with a wonderful vacation experience. Should your travels bring you back to Orlando, we would be delighted to welcome you again and learn more about how we could make your next stay even better. Sincerely, Hector & Ale

Dear Thomas, Thank you for taking the time to rate your recent stay at our home. We appreciate your feedback, though we're disappointed to see that your experience didn't fully meet your expectations. We value guest satisfaction tremendously and would welcome any specific insights you might be willing to share about your stay. Your input would help us better understand how we could have made your visit more enjoyable. Should your travels bring you back to Orlando in the future, we hope to have the opportunity to provide you with a more satisfying experience. Sincerely, Columbia Management

Dear Ryan, Thank you for your five-star rating! We’re thrilled you had a great experience and appreciate you taking the time to leave your feedback. Sincerely, Columbia Management