Very nice property with the right location. Everything you need to see in Bacalar is 5 to 6 minutes drive. Very centric, clean and Jose was very helpful.
It was great! Communication upon your arrival, great room and with a pool! The only thing is you have to cross the highway in order to get to the lagoon, besides that everything was perfect.
The facilities of the Family Suite were very well designed and equipped. However, the common areas such as the stairs and hallways require cleaning.
The main issue during both nights was the noise. With no security staff on duty, there was no rest at allâparties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours.
Due to this lack of control, I will not be returning.
The apartment was very clean and attractive. There was a problem getting into the building as no one answered the door even though I came when I told them Iâd be there. I had to wait in the heat outside for about 10 minutes and their voicemail wasnât set up to receive messages.
The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however.
Since thereâs a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice.
But overall, it was fine and the bed was comfy and water pressure was good.
la propiedad y la atenciĂłn es sensacional, solo me gustarĂa comentar que los colchones de la habitaciĂłn que nos toco son algo incomodos.
Gracias, es muy reocmendable
Un lugar increĂble para poder quedarse en Bacalar, lugar sĂșper limpio, estĂĄ totalmente nuevo y moderno, la atenciĂłn de Jose increĂble, no cabe duda que volveremos, muchas gracias por las recomendaciones
Ein sehr schönes groĂes Apartment mit einem tollen hellen Schlafzimmer. FĂŒr uns als Familie war es wunderbar gerĂ€umig. Der Pool ist in ein paar schritten zu erreichen. Die menschen vor Ort waren stets höflich und angenehm.
No hay quien te reciba el muchacho que cuida nunca estĂĄ , cualquier cosa que necesitas no hay nadie solo se da sus vueltas el chavo no hace la limpieza es extra $
Es como estar solo el
Hotel bien