My family stayed for a week at the end of March 2023, and we experienced a few issues that marred an otherwise pleasant vacation.
Pro's: Convenient location in a nice, gated complex, and a beautiful clubhouse/lazy river down the road included. Rental unit itself was very large and there was plenty of space for our big family to stay. It was nice to have a full kitchen with dishwasher, as well as washer and dryer.
Con's: The carpet was very thin (little padding) and TV channels were limited (could not find major networks to watch live sports), and some basic items were not found (such as oven mitts).
Issues: We reported several issues as the beginning of our stay, including: a pillow missing from one of the beds, dirty carpets, food crumbs in the refrigerator, and chunky white stains on one of the comforters. I was asked to send photos of each of these issues, which I did......but unfortunately there was no offer for a solution, so we handled it ourselves (i.e, washed and dried the dirty/stained comforter so we could use it on the bed). My wife and I also woke up with sore backs each morning, which I initially thought was due to a very soft mattress. However, at the end of our stay I looked under the bed and noticed the middle of the bed frame was cracked and the support missing! I reported the broken bed and sent photos in as requested. Due to the issues we experienced, I asked for a small partial refund (10% off) but was offered nothing. I hope they fix the bed!