Kksr#3302 Hale Kania Kai, Direct Oceanfront Top Floor with Ac

Thank you for the great review!

Aloha! Thank you for staying with us, and congratulations on celebrating your 34th anniversary! We also hope the first responders fishing tournament was a great experience. We’re very happy to hear that the home was comfortable, clean, and ideal for your needs, and that you were able to enjoy those incredible mauka breezes. We sincerely appreciate you bringing the maintenance items to our attention. The stove knob, railings, foosball table, pool-area furnishings, umbrellas, and related items are all things that should be properly maintained and ready for our guests, and we have shared your comments with our property team for review and correction. We also apologize that the lack of functioning umbrellas left you without the shade you expected. Being in Hawaiʻi, geckos are a very common part of our tropical environment and can occasionally leave their mark on outdoor railings and lanais between cleanings, but we certainly appreciate you mentioning this as well. Mahalo again for the detailed feedback. We’re glad that despite these concerns, you found the home very comfortable and were able to enjoy your special anniversary weekend on the Big Island!

Mahalo for your review and for choosing to stay with us! We're so happy to hear you enjoyed your stay overall. We appreciate your feedback regarding the lanai. The air conditioning compressors are located outside, and when the AC is running, they can generate some heat and operational noise in that area. We understand this may impact the lanai experience, especially during warmer parts of the day. We're glad the comfort provided by the air conditioning helped make your stay enjoyable, and we truly appreciate you sharing your observations. We hope to have the opportunity to welcome you back to the Big Island again soon!

We do appreciate your overall great review!!

Thanks so much!