Ocean Paradise - Esclusiva residenza Seabluffe - 3BR / 2BA - 100 Yds To Beach

This guest was wonderful and very easy to work with. We clearly state in our rental description that the house does not have A/C -- most beach houses do not. I called the tenant upon arrival to let them know that we have fans all over the house to cool things off. We haven't had anyone complain about the lack of A/C. I checked back in with our guest later in the evening of their day of check-in asking if everything had cooled off for them after opening the windows and getting the fans going, and they replied "yes, all is well, thanks!" The statement about the 3rd floor bedroom facing a busy street is inaccurate as our house is in a development that isn't on the 101 Highway -- in fact, there is another apartment complex that is behind us. I checked back a few days later with the guests via text to see if they were comfortable. They did say it was noisy due to the traffic on PCH, but then commented that they were "country folk" and just getting used to it (their words not mine). They were lovely guests and I'm sorry if expectations weren't met.