6/10 (普通)
Brianna C.
2023年4月9日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Beautiful condo, management isn’t great
Cabin itself was beautiful and luxurious and location was central. The hot tub was also awesome & the community was full of other friendly families and skiiers. However, we weren’t impressed with the management or support during our stay. If we had a question, it could take up to 12 hours to hear back from Vacasa, not at all the personal experience we’re used to when going the Airbnb/VRBO route. Not to mention, w how snowy of a season this year was, waiting hours to hear back when internet is down or because an area of the house is snowed in is not ideal. We stayed 9 nights and were provided 1 loads worth laundry detergent and told that was all we got when requesting more. There were 3 bags of trash in the garage when we arrived and the snow and ice was never shoveled or salted so we couldn’t utilize garage. Also, light sleepers beware. We could hear every footstep above us and our unit would shake when a neighbor opened the garage. That’s not property management’s fault but something to note. We also slipped 3 times in the shower but caught ourselves. However, I’d recommend putting anti slip down to avoid guests getting injured.
Home truly is beautiful and we’d stay again but just under the expectations that responses will be extremely slow and you’re kinda on your own if something goes wrong.
Brianna C.
2023 年 3 月に 9 泊滞在
