The pictures/listing state there is a view. The only view is trees & neighboring cabins. Never received code for check-in. Had to call then try multiple codes. Wallpaper is peeling in numerous places. There was a hole in the wall above the shower that was filled with drywall & left unfinished. Toilets would not flush. Outside area smells like sewer. Driveway is steep, as others have stated but the main issue is listing states there is parking for 2 but the space is barely big enough for 1 vehicle. Laminate flooring looks cheap & is coming up in several areas. Trim under shower/baseboards loose or rotten in several areas. All in all, was clean but could use attention to detail in corners, etc. We paid an outrageous amount for 1 night & have stayed at much better cabins for much less.
Thomas P.
2024 年 5 月に 1 泊滞在
8/10 (良い)
Ryan D.
2023 年 10 月 25 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
True hideaway
Had a bear in our truck one night. Driveway is a bit rough to get into a cpl of lights went out in the cabin an no bulbs to replace them but didnt affect our stay much overall nice stay an very close to downtown gatlinburgh
Ryan D.
2023 年 10 月に 6 泊滞在
2/10 (非常に不満)
Diane L.
2023 年 9 月 15 日
良かった点 : 清潔度
気になった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The driveway was too steep for my car.
We arrived at the property and found that the house sat above a tight curve on Zurich drive. The drive was too steep for my car and there was a section of asphalt that looked like the root was pushing it up. I immediately texted the number I was given only to be told that the portal (after I paid) said the drive was steep and no manager was available to come to the property. I asked to be relocated as I could not access the property and I was refused. I called the number they gave me and I received the same response. No property manager could talk to me but they would not relocate me or offer any help at all because the paperwork said steep. I was never told I needed a 4 wheel drive. The description on VRBO does not list a drive problem at all.
I never accessed the property. I had to pay for a hotel for the entire trip. I asked for the cleaning and propery damage money to be returned AS I HAD NEVER ENTERED THE PROPERTY. It was relayed to me by the person on the phone that the property manager said he wouldn't refund the CLEANING MONEY because the portal said steep. I have never felt so let down by a company. The person on the phone said call VRBO because they were the ones with the description that said nothing about 4 wheel drive or steep drive and they may be able to help. I could not find a number to call anyone. I used the assistant and every time I got to refund catagory it said the period for refund has passed and there was no other catagory.
Diane L.
2023 年 9 月に 4 泊滞在
10/10 (非常に良い)
Thomas M.
2023 年 6 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Quite comfy beautiful get away
Private... clean... everything you need onsite... beautiful cabin.. beautiful setting... close to town food shopping... comfortable cozy perfect!!!
Thomas M.
2023 年 6 月に 4 泊滞在
4/10 (不満)
Lisa S.
2023 年 5 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション
気になった点 : 掲載情報の正確さ
Cabin needs updated
The location is really close to town. The cabin was clean and the check in process was easy. Just be prepared for an extremely steep driveway. The cabin could definitely use some updates. The wall paper is peeling off of the walls in both of the bathrooms, the couch is very uncomfortable. It is broken on one end. And is barely up off of the floor. The bed was not very comfortable. I would definitely bring your own pillows. This cabin is nice if you don’t plan on spending a lot of time relaxing in there.
Lisa S.
2023 年 5 月に 3 泊滞在
8/10 (良い)
Jack S.
2023 年 4 月 12 日
良かった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Just Okay.
Visit was just okay. Driveway was very very steep and hard to navigate. Very 1980's decor. Hard to get strap off hot tub.
Jack S.
2023 年 3 月に 3 泊滞在
10/10 (非常に良い)
Raina B.
2022 年 11 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very nice
Had a good time. Make sure car doors are locked at night. Bears will get into them.
Raina B.
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
Miroslav M.
2022 年 10 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Mountain getaway
It was great! Property was very clean and cozy. Would definitely come back again!!
Miroslav M.
2022 年 10 月に 3 泊滞在
10/10 (非常に良い)
Renee S.
2022 年 4 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Romantic getaway…
We thoroughly enjoyed being at the cabin… the pool table, dart board and hot tub were perfect. Once we found some firewood, the fireplace did not disappoint! We enjoyed it with some wine from Sugarland Winery! It was easy to get to the park and downtown areas of Gatlinburg and Pigeon Forge.
Renee S.
2022 年 3 月に 5 泊滞在
10/10 (非常に良い)
Chris K.
2022 年 2 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Loved it
It was awesome. Planning to go back in fall 2022
Chris K.
2022 年 2 月に 2 泊滞在
10/10 (非常に良い)
Christin W.
2021 年 11 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesome
We had a great time at the cabin for a weekend getaway!
Christin W.
2021 年 11 月に 2 泊滞在
8/10 (良い)
Cyndi C.
2021 年 11 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful location
Really enjoyed our stay. Beautiful cabin, nice location. The only downfall was the steepness in the driveway very hard to maneuver.
I'd have to say the one downside to this location. No a cabin of choice if you had young children and/ or a vehicle that was not a 4 wheel drive or are afraid of how steep the incline of the driveway is. Driving up the steep driveway and having to
maneuver your vehicle is hard, but even worse was maneuvering your decent down. Takes two people, one in the vehicle and one directing from the outside.
Cyndi C.
2021 年 11 月に 7 泊滞在
6/10 (普通)
Bonnie V.、South Carolina
2021 年 4 月 4 日
良かった点 : チェックイン
Apr stay
Driveway is horrible. Can't turn in with left turn have to up several houses past to turn around and come back to go up driveway. Turn around area by house at top of driveway takes a bit of maneuvers. We have rented nicer cabins for less in the mountains. We would not rent this place again.
Bonnie V.
2021 年 4 月に 3 泊滞在
4/10 (不満)
Cathleen P.
2021 年 3 月 17 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Hot Tub does not work
After saving for a couple of years to celebrate our 40 yr anniversary we chose this cabin because it had a hot tub overlooking the mountain. That was the selling point for this unit. I called the day after check-in and told them the hot tub cover was destroyed and the hot tub would not heat up. After going back and forth daily and them sending maintenance out, we completed our (5 days) stay needless to say, with no hot tub at all. After returning home they sent me an email stating the heating element went out. They said they would refund $95.84 which is low compared to the cost along with all the fees I paid for a specified service that was listed. I am very disappointed with this unit as they did not supply what was advertised and could not correct it during a (5 day) stay. I think they need to check the amenities out before the guest arrives. This was ridiculous.
Cathleen P.
2021 年 3 月に 4 泊滞在
10/10 (非常に良い)
Quentin M.
2021 年 3 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice weekend getaway
We had a wonderful weekend
Quentin M.
2021 年 2 月に 3 泊滞在
10/10 (非常に良い)
Emiy L.
2021 年 1 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Stay
Great House to stay for the weekend. Just be careful on the steep driveway.
Emiy L.
2021 年 1 月に 2 泊滞在
10/10 (非常に良い)
JEFF S.
2021 年 1 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Snow for Christmas
Fairly easy to get to and loved that we had about 6-8 inches of snow on Christmas eve giving us a white Christmas. Megan answered each time I called and took care of every request. She was awesome helping us out! I would recommend this property to any couple.
JEFF S.
2020 年 12 月に 3 泊滞在
6/10 (普通)
Allan M.、Alabaster, Alabama, USA
2020 年 10 月 26 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン
So So
Location and Cleanliness were the positives. Upon arrival we could not even gain access to the cabin with the code provided, and yes it was after 4 o clock. We had to contact an agent and it took several attempts to get a correct code. For the price the property needs a major update. Wallpaper was peeling off the walls, the washer and dryer were at least 20 years old and the stove was at least 15. The deck furniture was very low quality and the Hot Tub cover was ripped. The TV service was horrible with most channels like ESPN, TBS, and Fox Sports not part of the package. We watched TV on my IPAD with a You Tube subscription. Understand that you are simply paying for location with this rental. We have stayed in several other cabins in this price range and we're disappointed in this rental.
Allan M.
2020 年 10 月に 3 泊滞在
10/10 (非常に良い)
stacey F.
2020 年 9 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Cute and Comfortable
Great get away. All the amenities we were looking for
stacey F.
2020 年 8 月に 4 泊滞在
8/10 (良い)
Colton M.
2020 年 9 月 22 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
Anniversary
Had a great relaxing stay for our anniversary. Enjoyed time in the hot tub and playing pool. Great little hide away for a fantastic weekend.
Colton M.
2020 年 8 月に 2 泊滞在
8/10 (良い)
Scott C.
2020 年 8 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice Mountain House
Overall, a nice house in the mountains, and still close to Gatlinburg and the national park. Hot tub was nice. Most all accommodations were as advertised. Driveway is very steep, as mentioned in other comments. Was given the incorrect access code to enter, but called customer service and got the correct code within 15 minutes. Not much of a view from the deck during summer. Hot tub and deck aren't completely private - deck from a neighboring house can see through the trees. Cable and satellite tv access was fairly limited. I'd stay here again when visiting Gatlinburg.
Scott C.
2020 年 7 月に 5 泊滞在
4/10 (不満)
Gerard M.
2020 年 8 月 7 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン
Dissappointing
Overall property ambiance is fair. Great location. There were numerous comments in other reviews about the driveway being steep, well the driveway is steep!!!! Was raining one evening when we returned home and tires on Expedition spun out a couple of times going up and I am driving a one month old 2020 Expedition. After a 10 hour road trip, the 4 digit code for the door lock did not work. I had shoddy cell reception so it took us about 10-15 minutes to get through, only to be told that the code that was supposed to be the last 4 numbers of reservation is not used and they do not know why they put that in the email.
Cleanliness of unit was fair overall but these things really but a bad vibe on the overall cleanliness: outdoor railings around hot tub was extremely dusty and dirty, looked as if nobody had clean in some time. When moving the night stand out a little to plug in phone charger we found an empty dry pudding cup and a empty bottle water behind one night stand and a used band-aid and a dryed dead worm behind the other. The shower curtain had a rip in the middle of it which caused water to leak onto the floor. This may be why the floor molding on both sides of shower was moldy. Washed clothes on 3rd night there only to find out that the dryer was broken when we went to use it. Pretty much had to use damp towels to dry with. And drove back home with damp clean clothes.
Gerard M.
2020 年 7 月に 4 泊滞在
10/10 (非常に良い)
Jeff C.
2020 年 7 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
get away
nice- say many bears in the neighborhood
Jeff C.
2020 年 6 月に 7 泊滞在
10/10 (非常に良い)
Getald S.
2020 年 4 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Piece of Paridise
Cabin high in the Smokey Mountains overlooking Gatlinburg. Very private and a great get away
Getald S.
2020 年 3 月に 3 泊滞在
8/10 (良い)
Marcia R.
2020 年 3 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Quite atmosphere
Nice place didn’t like the steep driveway and parking was a bit tight. Wish that it would not of rained so much so that we could of enjoyed the hot tub more.