チ アン モール - 3ベッドルームで6名宿泊可

Why thank you Amanda :-) It seems you are still here!! Joking aside, we are delighted you had a nice time - that is exactly why everyone works so hard to make sure that all guests have a special, memorable & fab time. Please come back to see us very soon - even if you fancy an Autumn break - we are looking at short stays in the off season so grab a board and head down to what I feel is the very best time in Cornwall in the coming months. J

Thank you for your review Alastair, I am delighted you had a good time staying with us. I am sorry to hear you had an issue with opening the window too - in all our communication we do ask that issues are flagged as soon as possible so that we can resolve them for you with minimal impact to your holiday - unfortunately on this occasion I was not aware of the window until now so was unable to help. With regard to any wine being promised at the point of booking - our merchant closed due to Covid 19. I am sure you can appreciate the challenges this presents us. As a gesture of goodwill - we will forward you a voucher. Also, apologies for not being able to honour your request to check out at 1300 rather than 0930. Our priority is to allow the house keeping team un-interrupted access to the property to prepare for the incoming guests. We hope to see you again very soon and welcome you back to Widemouth Bay.

Hi Jon, thank you very much indeed for your feedback, it is very important to us so that we can learn and get better. Chi An Mor is gorgeous and the location and proximity to the beach incredible. I note your comment in terms of your experience of a 'noise' - this has not been mentioned before but is no less important for us to address. We do ask that people are mindful of others but it seems on this occasion that was not the case. We would love to welcome you back very soon. J

Thank you Richard, I value you taking the time to give us feedback. We are working hard to offer our guests an exceptional service. We look forward to seeing you in the future. J

Nicola, I am almost lost for words! ( which takes a lot) The house keeping teams I work with across all the houses are superb - hard working and contientious - they were delighted with your feedback as it makes it all worthwhile. Thank you. Please come back to see us again, we would be so pleased to see you. J

Hi Lynn, thank you :-) What wonderful endorsement - we would love to welcome you back very soon. J

Dear Alex, thank you very much for taking the time to write a review following your stay with us in Widemouth Bay. Feedback is so important to us. I am however concerned in terms of comment made in regard to the property being tired & in need of a clean. Prior to opening up on the 12th April, this property was decorated & indeed comprehensively deep cleaned. In addition, we have a very professional house keeping team whom take considerable pride in the way in which all houses are presented - coupled with a House Keeper Manager who personally checks and signs off on all properties prior to guest arrival. We are very mindful of making sure you have a wonderful stay with us & as such all our communications to incoming guests highlight phone numbers for me & the house keeping team if something isn't right - so that we can be proactive & act upon it with urgency to avoid this impacting upon your holiday. In this instance we did not receive any communication from yourself alerting us to any problems. I will give you a call to discuss any specifics but remain confident that Chi An Mor is a lovely property that is presented well and cleaned to a high standard. best wishes James