The property was average. Communication with Guest ready was very good, helpful and answered quickly. However, disappointed in overall cleanliness and presentation. Personal items in cupboards including medication which was strange. No provision of tea, coffee or sugar (as a basic). No change of towels or sheets for a nine day stay - was a charge to have this. We washed the towels ourselves as they smelt of curry. Bathroom needed a good clean, very mouldy shower screen and grout. Facilities were good, washer/dryer worked well and good location near Shepherds Bush underground. I wouldn’t stay here again. The area where located was very dirty.