Portside Lodge Building

Dear Claudia, Thank you for providing your feedback. I appreciate the opportunity to address each of your concerns: TV: Some guests have difficulty navigating the channels and think it doesn’t work. Our reception is available to assist with any technical issues, so please don't hesitate to reach out to them for assistance. Pillows : Additional pillows can be requested if needed. It's worth noting that pillow preferences can vary greatly among guests. Noise from the Street: As you mentioned, being in the city center means some level of noise from the street is inevitable, especially for first-floor apartments. Please understand that this is a common aspect of urban living. Daily Cleaning Service: While daily cleaning isn't included as standard, our apartments are fully equipped with everything you need for a comfortable stay. However, additional cleaning can be arranged for a fee. Water Supply: I apologize for any inconvenience caused by the inconsistent water supply. Rest assured, we'll investigate the issue thoroughly to prevent it from happening again in the future. Thank you once again for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services and ensure a pleasant experience for all our guests. Regards Portside Lodge