4/10 (不満)
donald f.
2024 年 11 月 5 日
良かった点 : 清潔度
気になった点 : チェックイン、コミュニケーション
Nice place but horible check in.
I got a lock box code but no description of where the lock box was or the apartment number. Also no desciption how to park. I called the host when I got there but recieved no call back. I stopped at the bar next door who was nice enough to show me where the 2 locations where lock boxes where but had no lock box number or color and there was many of them.
I had to try the code in all the boxes before I got the key. The address was a large building with many doors which were all locked but with no instructions or apart number I did not know how to find it.After searching for several hour some from a different unit and there host showed up and helped me understand how the building worked. Showed me how to access the garage and check each dior with the fob to determine which door it would open to get into. Once I found which section I had to try the key in each of 15 doors to find the correct appartment. This excercise took 3 hours of high stress. Once I got in I finally got instruction but if course this was 5 hours after the check i time and too late to help. He said he sent these instructions the day before but I did not recieve them. There seem to be a problem in the communication system. I am very disatisfied!
donald f.
2024 年 11 月に 1 泊滞在
