6/10 (普通)
Don M.
2019 年 11 月 7 日
Last Stay At the Surf Club
we have stayed at the Surf Club 4 previous times but each time things get a little worse. Upon Check In they could not find our reservation and then when they did said we should have checked in 2 days earlier even though i had the reservation paper work, this went on for about an hour -
in their off season?? Garden view Room was over looking a parking lot on the second floor over top of the lobby. the worst room we have had there by far. Ask for a change or an upgrade - answer No other rooms available -
again in there off season??
we reserved one of the back palapa's for a week which you can do in the off season, but each morning found a different group in it. i asked the Palapa manager what's up and she had no record of us renting it- as i showed her all of the reservation/payment papers and she is the one i rented it from on arrival.
thank Goodness this was not the busy season as it would have been a mess!!!
i guess as the Surf Club becomes more popular the once nice amenities and services of the complex fade.
Don M.
2019 年 10 月に 7 泊滞在