We had no hot water at the time of check in, was not repaired until Tuesday of our trip. Question the cleanliness of the property without hot water to clean. Also, still waiting for communication from surforsound realty, several messages left and no response. We expect compensation for the issue.
Erin B.
2022 年 10 月に 7 泊滞在
6/10 (普通)
Cheketa F.
2021 年 10 月 2 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
Just though the place could use a few updates and definitely be cleaned better
Renting the property was easy, and dealing with customer service while booking was excellent! Very friendly and helpful
Cheketa F.
2021 年 9 月に 7 泊滞在
4/10 (不満)
Karoline O.
2021 年 6 月 12 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Nice house, unfortunately...
Great location, nice beach front house in need of updating. Short shag carpet and suede sofas contributed to unpleasant smell. Carpet was wet upon arrival so thinking it was cleaned, but three families unpacking on wet carpet was a bit challenging. However the bathrooms were not clean, with sand and hair in the tub and shower, and prior tenant’s dirty clothes left under a sink. Refrigerator had stray hair and stopped working. Thankfully there was another on the lower level 3 flights of status down. We did not use the hot tub, unsure of its cleanliness, but a gentlemen came to check and maintain it and it was clean. Despite everything, we made the best of it, cleaned ourselves and managed to have a good week. Surf or Sound property managers were very accommodating and pleasant to work with and are following up to address concerns.
Karoline O.
10/10 (非常に良い)
Ronelle H.、USA
2021 年 4 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Worth it
Great location, nicely laid out home, and easy short walk to the beach for the little ones and the older folks in our group. Spectacular views and lots of space for our family to make memories. Close enough to a few good restaurants and a food lion (all within about a mile). Easy keyless check in process. Maintenance came twice (to change filters and check chlorine in the hot tub) but he was quick and non-intrusive. We had no issues 😭 with the house and we were able to enjoy our stay comfortably. I am strongly considering coming back next year if it's still available.
Ronelle H.
2021 年 4 月に 7 泊滞在
8/10 (良い)
Kim F.
2020 年 8 月 16 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Our stay at #287 Surf or Sound
The property and location were great along the with the amenities of the pool but the cleanliness of the house was a true disappointment. Dirty carpets and rugs, bathrooms not as clean as they should have been with hair stuck in the drain, mold on shower liner and vents, dust hanging out of the vents and Stained furniture. Lovely home but for what we paid for the week we felt that the house should have been much cleaner than it was.
Kim F.
2020 年 7 月に 7 泊滞在
10/10 (非常に良い)
robin c.
2019 年 10 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
hurricane Dorian
Hurricane Dorian prevented us from taking residence in the rental home ...this review made me make a choice on the ratings...the house looked great in the photos..very disappointed we couldn't go..hope to reschedule next year.
robin c.
オーナーについて
オーナー : Surf or Sound Realty
"Surf or Sound Realty is a premier property management and real estate sales company located on Hatteras Island, North Carolina. Since 1978, we have grown to manage nearly 600 vacation homes, welcoming more than 100,000 guests and 12,000 reservations annually.
Our locally owned and operated company has taken care of Hatteras Island vacation rental homeowners and vacationers for over 45 years. Throughout our journey, we have accumulated decades of experience in managing homes exclusively on Hatteras Island. Our commitment to excellence and personalized services has made us a trusted name in the industry."