Property is Great...Relationship between VRBO and Property Manager is not clearly defined
VRBO and Surf and Sound both charged us "Insurance"...the relationship also caused additional billings for "credit card" usage. Should be a better way to conduct the business end of the transaction than last minute surprises with no reasonable solution.
Betsy M.
2022 年 4 月に 7 泊滞在
8/10 (良い)
Tim C.
2021 年 5 月 22 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Nice beach vacation location
The house itself was decent enough. Was not cleaned as well as it could have been prior to arrival and had a few other issues that were only addressed by going to the office. Was not able to reach anyone else otherwise. Paid enough fees but still had to clean everything including the refrigerator shelves and empty the dishwasher prior to departure and still found it had not been cleaned properly prior to our own arrival. Overall it was a decent property in a decent location with a great view and wonderful almost people free beach, but you need to climb 2 large dunes to get there.
Tim C.
2021 年 5 月に 7 泊滞在
10/10 (非常に良い)
Dena C.、Virginia
2021 年 4 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Paradise
What a wonderful getaway. We didn’t want to leave. Plenty of room. Great views
Dena C.
2021 年 4 月に 7 泊滞在
8/10 (良い)
Peggy B.
2020 年 10 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property with public access to ocean
Beautiful home with lots of windows facing the ocean to view sunrises on the deck, and birds flying over the ocean! Public Access with a Dune walkover was nice. The house is well appointed with 3 Master's with Kings/Baths, another BR with Twins, all on the lower level. Kitchen, Dining, Great Room, Office, Game Room, and Powder Rm on the Upper level with a pull out bed in the Sectional Sofa. No issues with internet, which was a bonus for our grandkids who had to attend classes via Zoom. Just a few things to mention to make this home a GREAT place: the refrigerator was outdated and was not working properly; old GE had Levels 0-9 and on level 5, it was warm and on level 7 it was freezing items in the frig section. Also the ice maker was leaking and freezing over. The other big issue, which we dealt with, was a water pressure issue...if anyone was taking a shower or bath, the water pressure would drop to a trickle in the kitchen and other baths. The bathtub in one of the Master BRs was clogged and would not drain, even though we used a plumber's friend to "attempt" to unclog it. Once the water pressure and drains are cleared, and with a new Refrigerator....we would definitely rent this home again!
Peggy B.
2020 年 10 月に 7 泊滞在
10/10 (非常に良い)
Timothy F.
2020 年 9 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location, house is as advertised
Great vacation spot if you like the OBX! The pictures shown represent very well. The house is nice, clean and very comfortable. The rental agency was very helpful at every step along the way, one of the best we've worked with! Two things on the somewhat negative side I'll say...
1. The property advertises a pool. However the pool is close to a mile away. Not necessarily a game changer, but it should be more clear in the description.
2. The deposit you pay here on VRBO does NOT go towards the price of the rental (you are basically throwing that money away). This is a first for me. Not a deal breaker, but another one of those "I wish I would have known" things that came up along the way. Not the most professional mode of operation.
Timothy F.
8/10 (良い)
Rick A.
2020 年 8 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Making memories at Avon!
Nice property with limited parking.
Rick A.
10/10 (非常に良い)
Scott B.
2019 年 7 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesome stay in Avon
Everything was great with this private oceanfront setting on south end of Avon. Will return again!
Scott B.
2019 年 6 月に 7 泊滞在
オーナーについて
オーナー : Surf or Sound Realty
Surf or Sound Realty is a premier property management and real estate sales company located on Hatteras Island, North Carolina. Since 1978, we have grown to manage nearly 600 vacation homes, welcoming more than 100,000 guests and 12,000 reservations annually.
Our locally owned and operated company has taken care of Hatteras Island vacation rental homeowners and vacationers for over 45 years. Throughout our journey, we have accumulated decades of experience in managing homes exclusively on Hatteras Island. Our commitment to excellence and personalized services has made us a trusted name in the industry.