最上階ペントハウス - スキーイン/アウト - プライベート温水浴槽とサウナ

Lauren, Thank you so much for your kind words! We are delighted to hear that you found the the property to be easily accessible to food, skiing, and the local pool. It sounds like your family was able to enjoy the stay and make memories.Your feedback is invaluable and we are honored to call you our guests! We look forward to hosting you again soon for another memorable stay. Kind regards, -Holly

Rachel, Thank you for your recent 5 star review! We are delighted to hear that you enjoyed your stay and especially the property location! Your feedback is invaluable and we are honored to call you our guests! We are looking forward to hosting you again soon for another memorable stay. Kind regards, -Holly

Thank you for staying with us, and for completing a review! We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you had everything needed to cook your meals. We look forward to having you stay with Vacation Rental Collective again in the future!

We are so thrilled to hear that you had an Amazing stay here with Vacation Rental Collective! We hope to see you back again in the near future!

Thank you for your wonderful review! We’re so happy to hear that the property was a great fit for your family and friends, and that the location and amenities provided the perfect entertainment for your group. It’s fantastic that you had such a wonderful time, and we’d love to host you again for your next ski trip!

Thanks for the feedback. Parking is at the base of the building and can get crowded during New Years when every property in the building is occupied.

We are so glad you enjoyed your stay and experience. We would welcome you back anytime at Vacation Rental Collective!

Hi Joseph, Thank you so much for your kind words and recent five star review! We are delighted to hear that you enjoyed this rental for spring break; especially the nearby slopes and convenient hot tub & sauna. Thank you for your feedback about the hard water staining the glass causing it to look a bit cloudy - we will look into a water softener to remedy this issue. Your feedback is invaluable to us and helps us to improve for the next guests! We look forward to hosting you again for another memorable stay. Warm regards, -Holly

We are so happy to hear that you had a Top Notch stay here with us! We hope to see you back to stay with us again in the near future!

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!

Thank you for taking the time to share your experience at our property. We are thrilled to hear that this was your best VRBO experience at Purgatory and that you found our communication to be excellent! We apologize that the cooking pans were not in great shape and we are having them replaced - thank you for bringing that to our attention. We appreciate your feedback! Thank you again for recommending our property and we hope to host you again in the future.

Thank you so much for your review! We are so glad you and your guests enjoyed your stay with Vacation Rental Collective. We hope to host you again in the future!

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!

Thank you for leaving a review! We're so glad you had a great stay. We have purchased and left a can opener and new hot tub cover at the property. Thanks for the heads up! It was a pleasure to host you and we hope you stay with us again soon.

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!

Thank you for taking the time to leave a review! We are so glad to hear your enjoyed your stay with Premier Vacation Rentals. It was a pleasure to host you and we hope you come stay with us again soon!

Thank you for sharing your thoughts with us. We’re glad to hear that you enjoyed the condo and the beautiful view! We truly apologize for the issues you encountered with the check-in process and the missing amenities like hot pads, kitchen towels, and trash bags. We appreciate your feedback and we have taken it into consideration to ensure a better experience for future guests. We also want to extend our apologies for the interactions with Purgatory staff (as they are not our staff of Vacation Rental Collective); that is certainly not the standard we strive for. We hope you'll give us another opportunity to provide a more seamless stay in the future.

Thank you so much for your review! We are so glad you and your guests enjoyed your stay with Vacation Rental Collective. We hope to host you again in the future!

We're so glad you had a great stay and enjoyed the condo's ideal location :) Please always call us if you need extra blankets and we are also happy to provide them for you. We are happy to hear you had everything you needed otherwise! It was such a pleasure to host you and we hope you stay with VRC again for your next visit to the area!

We are so happy that you enjoyed your stay here with us! We hope to see you back again in the near future!

We are so happy to hear how much you and your family enjoyed the stay! The penthouse really does make for a beautiful mountain getaway. Nothing is better than sitting by the fire after a long day of hitting the slopes. We hope you will choose Premier Vacation Rentals Group for your future stays :)

We are so happy to hear you enjoyed your time in the home! It really is so perfect for enjoying Purgatory and all that it has to offer. We hope you will choose Premier Vacation Rentals Group for your future stays :)

We appreciate you taking the time to write a review of your recent stay in our property. The experiences you shared here are not reflective of the experience that we want any of our guests to have, nor is it reflective of the way we conduct our business. We pride ourselves in being hyper-responsive to guests' needs. We agree that when you reach out to us and advise us of issues, they should be addressed immediately. Getting guests access to the resort amenities, checking the breaker to ensure the Sauna is operational, shoveling the patio so guests can use the hot tub, and bringing guests replacement pots and pans are all things that we should have addressed during your stay and are well within our control to resolve instantly so you can continue enjoying your vacation. We understand how inconvenient it is to have nap time interrupted for snow-shoveling efforts that should have already been addressed and to have a guest services agent like Bill, who is unhelpful in resolving issues that occur during your stay. Our sincere apologies that the items you noted here existed and persisted during your stay. We know it's not acceptable to guests, and it's not acceptable to us, either. We agree that you should expect and receive a higher level of customer service from VRC. Bill's efforts here are not reflective of our company's values, and Bill has moved on to other opportunities, which means our customers can continue to expect the highest value customer service when they stay in one of our properties. The pots and pans in the unit have been replaced, as they should have been when you alerted us of the issue. The hot tub and Sauna are both operational as they should be, and during the winter months, the deck will be shoveled to ensure access to the condo's private hot tub. While we much prefer these types of issues don't ever arise, we greatly appreciate you taking the time to write a review so we can improve the experience for future guests. We hope you'll reconsider staying with us in the future so we can ensure you have the same wonderful experience 99% of our guests have when they stay with VRC.

We're so happy to hear you had a great spring break trip and found the condo to be comfortable with everything you needed. We do mark our condos that are in the main Purgatory Village plaza as ski-in/out due to their close proximity to the slopes and is how close most guests are looking for when booking (skiing up to a doorway is few and far between). Other than that, we appreciate you taking the time to leave such a detailed review. It was an absolute pleasure to host you and we hope you come stay with us again soon!