I am a 73 year old woman who booked this for myself only. My sister and her family rented a house right down the street. The unit is very nice. However, when I got notified a few days before my departure to remember to bring my towels and linens I was very surprised and disappointed Traveling on two flights from Florida to get there and then an hour drive I had to haul another luggage because of this. I went back to your website and there was no mention of having to bring towels and sheets, and in fact it talked about how they would be cleaned in hot sanitized water so you need to update your site on that Second there was also no mention that the unit is not air-conditioned while I had another house to go down to. This is unacceptable when it’s 95° out. And finally I did not find anywhere on your website information about having to walk up to three flights of stairs once again, previous knee surgery made this very, very difficult , and in fact, if I had seen that on your webpage, I would not have booked but I imagine you know that