8/10 (良い)
Jay T.
2024 年 1 月 1 日
REVIEW
We were very happy overall with the room and facilities with a few exceptions.
Exception 1 was there was one of the main elevators out of commission for the whole time we were there. This was a very big inconvenience.
Exception 2 was concerning the water slide. It was one of the main reasons we stayed at this location since it is something unique to this location.
The water slide was advertised to be open from 11 to 5 each day. However, it was never open 11 to 5. When we asked the front desk, they always told us it should be open 11 to 5. When it was not open, they said it was due to weather. This is even on days where the weather was perfect. It was only open a few days we were there and on those days, it was open 12 to 4. Needless to say, my whole family and especially my grand children were very disappointed.
I have never seen such incompetent management in terms of dealing with the water slide.
We will not be back at this location just due to this one issue.
Jay T.
2023 年 12 月に 7 泊滞在