We are a family of 4, kids ages 10 and 12, and our stay at The Palms was incredible. The unit itself is beautiful - clean, so comfortable and spacious, and had everything we could have needed. It is without a doubt the best VRBO we have ever stayed at. And The Palms property itself is amazing, the pool and beach are literally steps from the patio. We did jet skiing, a sunset cruise, and surfing lessons, all of which the concierge booked for us. The concierge also helped us rent a golf cart for the week which I was on the fence about initially but was so glad we had it (we did not rent a car). We took it to the grocery store, marina for dinner (we loved Surf Box), in town for ice cream and the kids loved riding around in it. Everyone at The Palms (and all of Playa Flamingo), from the concierge to the security guys (Jose and Felix are the best!) are so kind and helpful. And the hosts, Mike and Julia, were incredibly friendly and responsive, and made the whole experience smooth and easy. Can't say enough good things, we will definitely be back! (and if you are wanting to do a tour, we HIGHLY recommend Verny with Costa Rica Family Tours, we had the best time going with him to La Leona waterfall)