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4/10 (不満)
Donna S.
2025 年 7 月 21 日
Townhouse needs proper cleaned top to bottom inside and out
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
To start with, check in was supposed to be at 4pm, the unit was not clean until 6:12 pm. I was instructed at 3pm staff had 1 hr. to clear a 3-bedroom villa, "by a crew." After texting several times was told the unit was clean. Arrived at 6pm to fine only 2 ladies cleaning, and was told, "This was just released to us 1 hr. ago." It was far from clean: Handrail was so dirty, took several Lysol wipes to clean. All light switches very dirty. Mirrow not cleaned in bedroom, Gum on the side table. All throw rugs were very dirty with stains, as well at the carpet, dirt still on the floor in the kitchen. Tried to sweep the dirt up, but the bottom of the broom fell off. Outside setting area had not been cleaned in a long time, green mold everywhere, and even up the glass of the sliding kitchen door. And large amount leaves upstairs gathered in the corner of porch. Screws falling out of the chairs, and laying in the floor, we had to put back in. And one of the halls folding doors was off its track, we had to re-hang it, housekeeping did not bother to fix. We were extended 2 hours late checkout but only used 1 hr. Shipyard security pulled us over and threatened us with a fine of $100.00 per day, per bike, for having an e-bike on the bike rack of our car. No battery in it, and they would be chained up. Had to pay for storage for a week for them. was not informed of this prior to arrival. Could be a nice place if repairs were made and thoroughly cleaned.
