オーシャンフロントのリトリートと再会、最大24名まで！

Great to have you. We'll work on that darn door again. Likely by next year there will be a new door I suspect, but we plan to try once more to get it sliding! Looking forward to having your group back!

Hope to see your group again!

Thanks for staying! We look forward to having you again next year!

We were glad to have you and look forward to your return!

So glad to have your group!

Glad you had a great time! Please feel welcome to return!

Great to have you! We hope to have an elevator by this time next year!

We look forward to having you back! We are especially glad you like our games!

Thank you! The best "review" is when you sign up for the same time next year when you leave!

Sorry it was not up to expectations. We are working on your issues and take all issues seriously. For example, we have since switched to the alternate internet company (there are only two in the area). Not soon enough for you, sorry. First we have heard about wobbly toilet seats, now replaced, along with the dining room seat covers.

Frustrating and sad to have renters abuse our house then blame us. The previous renters, just before this group, gave us five stars and raved. These guys broke our dryer then blamed us, broke our closet door then blamed us, etc. Refused to pay--stopped payment on their credit card for their damage deposit. We will never rent to them again!

Glad you loved it! We hope to put in an elevator by this time next year!

Sorry. You are right, there is a 3 inch lean, one inch per floor. This in spite of a 12-foot deep foundation, which was supposed to stop any tilt. The next door house has a ONE foot foundation. We would have gladly sent an A/C repairman had you asked.

Glad to have you back!

Glad to have you. We changed the incorrect check-in time, sorry. Glad you had fun! We hope to have an elevator by this time next year!

Great having you! Glad you had fun. We hope to have an elevator by this time next year for those who have trouble with stairs.

Sorry it was not up to your standards. We will get the 2 light bulbs replaced (out of 36 in the ceiling), and try to get the drains to drain faster. Sadly, people put inappropriate things in the drains it is tough to clear. Our four-car garage is a garage--yes, we keep the garbage cans in one corner, but we also have a large area for laundry, karaoke and games. Many other groups like that arrangement. Similarly, the location of the hot tub, (which must be outside), close to the elevator allows folks to come and go from upper floors. Again, other groups thought that was a great place for it. And the elevator will not work unless all doors on all floors are closed properly--that is for everyone's safety. Every elevator has that safety feature, not just ours. Sorry that was an issue for your group.

Sorry to hear about your disappointment. This is the first we have heard of the washing machine issue--we'll repair or replace it. The decks and stairs were being fortified and strengthened (the workers had to do this between guests--sorry they did not finish before your arrival. They are done now). We will work on the other things you found. I sent your comments to our cleaners for a future deep clean. The AC works fine, but cannot keep up if you have all the window shades up (we have lots of west-facing windows) gathering sun late on a sunny day. If you want cool, you have to lower the shades. Most of our furniture is less than two years old. Yes, the garage furniture is old. We felt this was appropriate considering its proximity to the hot tub, BBQ, and beach. The garage is used often by kids and teens as a game room. There are extra slipcovers for the garage sofas - they should have been replaced by the cleaners if they were dirty.

This renter did not bring any problems to our attention for us to fix. The water heater leaking was new, we'll fix that. The karaoke machine has a power strip that must be turned on. The dishwasher needs to latch properly to start--it works fine. The burners on the stove can be jiggled loose and need to be seated properly. The slider can be tricky to latch but the mechanism is new. We will put up signs to help with switches and door latching. The kite was left by a previous guest, not ours nor our values. We will replace the light bulb (there are spare bulbs in the laundry room renters are welcome to use). We will get the microwave repaired. First we heard about the slats, fixed now. We did not get any communication from these folks, until complaints after they left. Most of their issues just required a bit of instruction (how to latch the dishwasher door, how to turn on the power strip for the karaoke machine, etc.) and could have been fixed while they were there. Wow. We have many folks who love our spot, some who have come every year for ten years. We have a list of just two--three now--people we will never rent to again.