We stayed June 2024 with 5 kids and 6 adults. When we arrived after our 12.5 hour car ride we were unable to enter the house through the main door because it was unable to work properly. I then called, texted and FaceTimed Becky. After showing her it doesn’t work, she began giving me 4 other codes to put in to see if I was given the wrong one. No luck, and was just told not to lock it with the keypad and someone will come that day, or my husband can try and replace the batteries himself. They never showed that day, but I began to text her other things that were going wrong with the house. After an hour there my daughter stepped on a nail on the deck that was popped up. The shower head in the outside shower was torn completely off and not fixable. The door to the upstairs deck was broken so we could access it. There was dog poop on the deck, the master bedroom shower head was not working (it was very complicated and needs to have instructions written down to explain in the future), the main floors made our feet black and were never washed before we got there..as well as half the house was so dirty even though we had to pay a ridiculous cleaning fee. There was a dog there before us, hence the dog poop but also the main carpet in the living room smelled like dog pee so bad, that I wouldn’t allow any of the children to sit down and play in that area. Also, they have a ring camera on the front porch. That made us all very uncomfortable, knowing that they can watch us, and when I