We are typically easy-going people, but all the little things added up and made the first three days of our vacation incredibly frustrating. Shawn (the host) was very responsive and we appreciated that - but if the unit had been maintained properly, we wouldn't have run into the issues we did. (Not sure the maintenance & cleaning crews are working on his best behalf).
- Bathroom on the first floor was unusable the first two days because the toilet wouldn't flush. Handyman came Monday - he pulled the flapper chain off the lever, resolving the refill problem, but it caused the toilet to run constantly (LOTS of water wasted).
- Microwave faceplate had fallen off, exposing the wires and inner-workings.
- Icemaker in the refrigerator didn't work. Ice melted and jammed the chute; handyman unjammed it, but it refroze by evening.
- Second-floor slider-door didn’t lock; handyman fixed it.
- First-floor slider-door didn’t lock; handyman fixed it. Worked for a few days; finicky the rest of our stay.
- Upstairs toilet didn’t always flush; had to use a pitcher to pour water into the bowl.
- Used the gas grill once, ran out of gas - tried swapping the tank, but the regulator was bad. Handyman came back Tuesday - replaced the regulator.
- Bath towels were in poor condition - loose strings, knots.
The condo has some beautiful furniture and artwork. The high ceilings and AC were great. Would be a 5-star place if it were maintained properly.