We had a good experience, but had to get over the fact that 3 of the 4 hot tubs were not working, as well as the 6th floor lazy river. With kids you get excited about the amenities, so that was a let down. The pools were cold. The kiddie pool was the coldest of all so we never used it, although we had planned on it. I’m not trying to be all negative because the view is fantastic, the size of the unit was great, the kitchen was well stocked (although we missed having oven mitts!). The toilet in the master bedroom was finicky, and the laundry closet door wouldn’t stay on. However, the living room seating was plentiful for a large family, and we were quite happy with our stay. Thanks!