The kitchen had extremely limited cabinet space. The refrigerator is very small and not enough room in it for the amount of people that can stay in this house. There is no sort of pantry area to even put snacks. The kitchen had plenty of plates, silverware, bowls and glasses but hardly anything to use for cooking. There was only one baking sheet, maybe 2 potholders that badly need replaced. The bathrooms need hooks for towels. Bedrooms lacked even garbage cans. The pool and hot tub were great and most of the beds were very comfortable. The house lacked any sort of cleaning items which were needed since the bathroom still smelled like urine and the carpets were very dirty on the stairs. The best part of the house was the location but we will not be staying here again.
Amber M.
2022 年 6 月に 7 泊滞在
4/10 (不満)
Dave S.
2022 年 6 月 5 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Great location but very disappointed with reservation process and maintenance problems
Very disappointed with additional $500 VRBO fee in addition to realty company fees. Upon arrival had no phone or internet service and dishwasher did not work. Maintenance was dispatched but could not make repairs. Internet provider came on Wednesday and explained that it was an existing issue and I feel realty office should have notified us. In addition to calling maintenance, I sent an email to realty office that was never acknowledged. Dishwasher did not work entire week which isn't ideal for party of 12. This was also nonfunctional at checkin. We would not rent from Resort Realty again.
Dave S.
2022 年 5 月に 7 泊滞在
6/10 (普通)
Heather W.
2021 年 12 月 8 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション
Systems and communications breakdown
The house was exactly what we needed for our holiday week with friends and family. The location is great, the space was adequate. However, neither the dishwasher nor internet worked for the length of our stay. The owner was finally contacted by the property manager on Wednesday. She was very responsive, helpful, and apologetic. I understand it was a holiday week, but the lack of follow up and communication from the property manager was lacking, at best. We were provided a partial refund, but I would hesitate to use this property management firm for future bookings due to the lack of communication.
Heather W.
2021 年 11 月に 7 泊滞在
オーナーについて
オーナー : Resort Realty
Resort Realty - Nobody Knows the Outer Banks Better!