Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I came to Maui to help my son with a personal matter, (he has resided in Maui for the past 8 years and prior on Oahu for 2 years) this is approximately my 15th time to Maui. I always stay at vacation rentals, and am very familiar with both of our expectations. Loved the condo itself, offered a great location with an awesome view. Beds were comfortable, with adequate space, plenty of storage, 2 TVs, nice fridge, plenty of pots pans and dishes. Unit itself was perfect, management on the other hand was not. I checked in for a 13 day stay on a Saturday, so I didn’t speak to her til Monday when I checked in, she didn’t appear very friendly on my first impression. Next day I went to take a walk on the beach, walked past the woman I said good morning, slightly acknowledged, no mention of pest control coming in a couple hours. Tuesday I decided to finally go to pool (have been stressed out), I made it a point to read the many signs posted, especially pertaining to the pool, I noticed the lounge chairs were stacked in a pile, I brought down chair from the room, was at pool for 10 minutes on the phone with my husband, when management came up to me, the only person at pool to inform me I could not have my own chair, didn’t I notice other chairs stacked up, no socializing, hour limit and if I want to lay out “I could go to the beach”, both my husband and I were shocked at her lack of professionalism, I left right away, forget about relaxing. A couple days later my 3 grandkids were visiting us we went to the pool, now my second time there, and very quickly my 4year old granddaughter announced she had to go to bathroom, my son rushed her up 5 flights of stairs, less than 5 minutes after he returned, he was strictly told about mask wearing policy, we left pool and went to the room.I am very aware of mask wearing policy in HI, and I fully respect it, I seen several people going around with no mask, no problem. I always felt like I was being watche
