It was a lovely community with The amenities of golf, Pickleball, Tennis, walking trails/biking trails, shopping, dining, and fishing. We had a two bedroom/2 bedroom condo. We did have a major issue from the very beginning with German Cockroaches. We notified Vacasa and they sent someone over to spray later that day. The issue did not resolve itself, so we left early. The company did help us locate a place to stay in an another area after this issue. They gave us the offer to go home and come back another time and use our unused days or give us our fees back and place us in elsewhere. I was glad to get the fees back, but I really felt we should’ve been offered more for the days we stayed there because it was so infested. It was a very unpleasant feeling and we had the fear of taking them back home with us in our luggage. It did ruin the vacation that we so looked forward to this year. We spent 2 day talking back-and-forth with Vacasa, packing up and moving, having the place sprayed with chemicals knowing our things were in the condo and breathing the chemicals, throwing all of our food away, and being there and dealing with the situation. It was so disgusting. Before they would give the fees back Vacasa wanted pictures which we provided.I understand that things can happen, but I’ve never had this experience and it did ruin the vacation.
The balcony was also in dire need of cleaning. I also killed the same type of roaches the hallway of the building. After going home I left my suitcase outside for fear of bringing in in the remains of the trip.