2/10 (非常に不満)
Michail S.
2023年10月1日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
Location was good but experience was not.
The check-in person was late and did not tell us anything about the following:
How the locks worked.
How the washing machine worked...(which it did not work,
How the shower worked (never had hot water for more than 2 minutes)
Explain garbage removal.
How dishwasher worked.
There was no toilet paper,
I would assume that the VRBO would have:
coffee, sugar, ice cube trays.
The one thing it did have was Air Conditioning.
They should make a checklist to help people who stay there. The check-in person just wanted to get out as fast as possible. We called about the toilet paper, the shower, We finally gave up because we received no beneficial answers. A very nice person did bring toilet paper.
I was so discouraged by the lack of communication from the owners. We had such a wonderful manager at the Florence VRBO Carolina, who went over ever aspect of how the apartment worked. I guess we expected the same from the Rome VRBO. I would not recommend nor stay there again.
Michail S.
2023 年 9 月に 5 泊滞在
