The location was beautiful with nice beach access and, first floor walk up with luggage carts. The rooms were clean and tidy. The surrounding areas are great with amazing food and lots to do.
However, there were several issues. The listing showed sound, but that’s if you travel to another location if you want to fish, boat, etc. There is no wet bar as pictured, just a wine fridge with a countertop. We were sent parking passes when already traveling, told they had to be printed in color and to contact maintenance on arrival for assistance. Our check in was on a Sunday and there was no response from maintenance, I contacted the property owner and was told the maintenance people don’t work Sunday. We were then promptly confronted and belittled by the security officer who blew smoke in our faces and told me she would overlook it, but tomorrow we would be towed.
The property owner claimed he would come by with passes the following day but never came around. I got passes from maintenance myself.
Within the property, there are cosmetic issues expected with a rental, however the linens provided were 4 towels, 2 hand towels and 2 wash clothes and a few pieces for the kitchen for a 9 guest, 6 night stay. We were told that if we used the additional towels or bedding it wasn’t included and would need to be laundered and replaced.
The pictures show a nice pool and what you might think from the aerial is a hot tub. It is not. It is a shallow kiddie pool. we were provided a code to access the pool area, but when we couldn’t get in, I spoke to maintenance and was told that the pool wasn’t open for the season. We couldn’t even sit by it let alone use it. When I contacted the PO, I was told “I wish you would have asked” and that they just aren’t open that early. With the temps of the ocean it would have been nice to have information on the lack of a pool.
I had no issue with tidy and sweep on exit rules, but the cleaning fee was hefty for very limited linens, 2 1/2 small baths, and a less than spacious common area. There are a lot of TVs and rokus attached. The internet was reliable, but struggled with multiple streams. The screen porch was damaged and let bugs in and out.
Finally, we had a pest control worker stop by one day, the microwave didn’t heat and emitted a melting or electric smell. We had to accommodate and electrician, luckily we were safe but there was no microwave or hood. I was asked by PO to set the unit aside.
All in all, just ok.