8/10 (良い)
Ellen K.
2020 年 12 月 15 日
Pinnacle loop tAhoe donner
House wasn’t cleaned at check in and snow and ice on walkway wasn’t shoveled. Manager arranged for cleaning crew to clean that night but we had to wait an hour outside and we had to shovel snow and pick ice for two hours. Someone came next day to throw down salt to melt ice. And they brought us a shovel but he did not shovel the snow. Washing machine was broken but manager arranged for it to be fixed. On check out day dryer broke but manager arranged for it to be fixed and she gave us a late checkout. Manager was responsive and helpful but house had a lot of problems. Kitchen was thoroughly stocked but we didn’t realize how much they had - appliances and spices- so we brought everything just in case. Wish they listed all the items that were in the kitchen so we didn’t have to bring them. The view was spectacular. Even with all the issues we had a terrific time. House located near all amenities. House was warm and homey.
Ellen K.
2020 年 11 月に 9 泊滞在