Capitan Suizo BEACH ACCESSのそばの大型スタジオアパートメントSLEEPS 5

Thank you for your feedback. We are glad you enjoyed the proximity to the beach and the town! However, we do want to address a few points from your review. We always provide toilet paper for all of our guests, and it seems there may have been an oversight during your stay. We apologize for that inconvenience, but we were not informed about this issue while you were staying, and we would have been happy to resolve it immediately had we known. We also did not receive any communication about the sink leak during your stay. When we inspected the property after your departure, the leak was very minor, and it was easily resolved by tightening the sink fittings. Regarding the towels and washcloths, we always provide enough for every guest, and there were sufficient towels, including washcloths, for your stay. We did not hear from you at any point that these were missing, and we always encourage guests to let us know right away if anything is lacking or if there is an issue. We strive for open communication with all of our guests and always ask them to reach out during their stay if they need anything. Unfortunately, we did not receive any of the feedback you shared until after you left, and we would have appreciated the chance to address these concerns while you were still with us. We also appreciate your suggestion regarding the spices and cooking essentials. Based on your feedback, we have decided to include salt, pepper, oil, and coffee in the apartment for future guests. We appreciate your understanding and would be happy to host you again in the future, with better preparation and communication to ensure your next stay is even more comfortable.