We really enjoyed the house itself and had a wonderful time during our stay. The location and property were great, and we were happy with many aspects of the home.Unfortunately, the biggest issue was the cleanliness when we arrived. There was a significant amount of dog hair, dirt, dust and debris along the floors, in the master bath and shower, baseboards, corners, behind furniture and on the carpets as well as around the kitchen cabinets and appliances. The ice maker in the fridge doesn’t work as well. We contacted the property manager shortly after arriving and provided photos. We chose to stay and clean up ourselves because we otherwise really liked the property.Jessica was pleasant and told us the cleaning fee would be refunded because of the condition of the home, which we appreciated. However, as of the time of writing this review, we have not received it.For a stay that cost us approximately 3,000 for the week, we expected the home to have been thoroughly cleaned prior to our arrival. We genuinely enjoyed the property, but the cleanliness and the unfulfilled cleaning-fee refund were disappointing. With a more thorough cleaning between guests, this could be a wonderful place to stay.