Floors, counters, microwave where FILTHY. Roaches EVERYWHERE. No hot water for TWO full days. No water pressure when we finally did get hot water. Communication basically all through AI, so no resolution. Did not even want to move our things into the unit, it was so filthy and requested another unit, but after half my party had been on the road for 17 hours and trying to communicate with the ANYBODY for 3 hours to resolve the issues, really had no choice but to stay. No coffee filters. EXPOSED wires (especially dangerous with a 6-yo child. This unit was very disappointing. Still waiting on a human to explain why at least a partial refund is not due, as we were told the only reason for moving us would be flood, fire, or no water - and we did not have hot water, so pretty much the same as no water.