this was one of my most unpleasant stays. the day of our arrival, i had to basically harass the booking company, for the entry code. luckily, we had a 7 hour drive there so waiting to get the code wasn’t that big of a deal but it should’ve been provided to me beforehand. i shouldn’t have had to ask them, especially on the day of our arrival. from the time i booked, i was the only one who initiated any and all forms of communication with Beach Retreats. anyway, the house is nice. it speaks for itself really. the problem is, the maintenance and upkeep is almost none existent. my boyfriend and i did a 7 night stay. after our 7hr car ride, we arrived at a dirty house. the whole house needs to be pressure washed. we were greeted by the lovely dead & alive bugs that line the perimeter of the garage and front door. there were greasy, red finger prints and residue on the wall. the fridge shelves were dirty. the couch was visibly dirty and had hair on it. the master bed and second bed in the second bedroom had hair on it. the chair in the master bedroom had literal dirt on it. the chairs outside had tiny pebbles all over them. the sunroom had a string bugs lining the whole space. the grill & grill utensils were FILTHY! upon entering the property, we immediately saw that there were cameras inside and outside the property & that should be blatantly told to guest but it was not. there was a SUV in the garage which we thought was weird. the kitchen is nice but the microwave and stove need to be updated. it takes a good 2-3 minutes for the microwave to fully heat your food. the dishwasher, toaster, coffee maker, washing machine & dryer are updated and nice. the sunroom needs WORK. the screen needs to be replaced, there are holes in multiple spots. since there are holes in the screen, bugs EASILY fly in and out. there’s dirt, cobwebs, and debris in the corners (top and bottom) of the sunroom. there are bugs (dead and alive) that line the outside perimeter of the sunroom. when i asked for a new grill cleaner, it was dropped off with no prior notice. i was not notified until afterwards. i received a text saying that it was just dropped off at the grill. they just walked right onto the property, opened the gate and dropped the grill cleaner off. it was very invasive to me. to make matters worse, the person who dropped it off left the gate open. I WAS INSIDE THE HOUSE BY MYSELF, anyone could’ve walked onto the property and tried to get in since the gate was open.