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Hi Patrick, Thank you for taking the time to share such detailed feedback regarding your recent stay. We sincerely appreciate your insights and are truly sorry that your experience fell short of expectations. We’re especially sorry to hear that the carpet near the front entry did not meet expectations. We wish we had known during your stay, as we would have gladly sent our maintenance team to address any safety concerns. Guest comfort and safety are very important to us, and your feedback will also be kept in mind when considering larger updates to the home to ensure it remains comfortable for future guests. Regarding the range, we would have been happy to troubleshoot or arrange service had we been notified during your visit. We always encourage guests to reach out when an issue arises so it can be resolved promptly. After your departure, our team inspected the range and confirmed it is in good working order. As for the fireplace, it is listed as an amenity; however, firewood is not always included. In this case, the listing clearly notes that firewood is not provided so guests can plan accordingly when booking and before their arrival. We are sorry if this detail was missed and appreciate your feedback, which helps us ensure our listings provide clear information for future guests. We regret that these issues impacted your stay, but truly appreciate your feedback and hope that, despite these concerns, you were still able to enjoy your time in Jackson. All the best, The Outpost Team