Loved everything about this rental, including the people involved in the entire process. Paola, Tim, and Megan were very attentive and quick to respond. Had a great stay here and I will definitely be back!
Bryan R.
2024 年 1 月に 5 泊滞在
10/10 (非常に良い)
Gitty C.
2023 年 9 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
PARADISE; a taste of heaven
We had an amazing experience at this penthouse and we will definitely be coming back again!
The 360* views were breathtaking with the beach on one side and the lagoon on the other. We loved watching sunrise and sunset from the rooftop, it was really magnificent. We also loved the two pools, it was very luxurious. We particularly enjoyed the view from the master bedroom!!
The floor to ceiling windows gave the penthouse a light and airy feel. The furniture was modern, the beds were really comfortable and the kitchen was well equipped with many different types of appliances.
Abdiel was our manager and he was incredibly helpful!! He always made himself available when we needed him and his advice and recommendations made our trip so enjoyable.
Thank you Tim for enhancing our cancun experience !
Gitty C.
2023 年 8 月に 10 泊滞在
8/10 (良い)
Mario S.
2023 年 8 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Unique place
The condo is amazing! The a/c unit was very noisy, ( was hard to sleep ar night) the place is not for older people, the floor diferente levels and slippery is very dangerous, but the place was clean and have spectacular views. Need some tlc. I will come back and recommend the place. Hope the make the necessary repairs. My family like the place, Thanks
Mario S.
2023 年 8 月に 3 泊滞在
6/10 (普通)
Suzanne D.
2021 年 11 月 30 日
良かった点 : 清潔度、コミュニケーション、ロケーション
Not so picture perfect.
We chose this place for one reason...it had pools in our condo! The kids could get in and play and the adults could relax. The condo was clean but it does need updated/fixed up. The air conditioning broke, the pool heater broke, the microwave broke, the coffee pot didn't work correctly (grounds in coffee), the clothes dryer handle broke, and the elevator broke (luckily my husband was able to pull the door open when we were inside it). The ceiling has had repairs and needs painted, walls need painted. boards in pool area need repaired, full length curtains need replaced (they are all spotted and dirty looking), the downstairs bathroom cabinets are all open (the material in the doors was torn out but not replaced). The manager is responsive as is the owner but it wasn't the carefree vacation that we had hoped for. Also, be careful if choosing the in chef option still follow safety on fresh veggies and fruit. We ended up sick after our second dinner. Diagnosed as Montezuma's Revenge. Can happen at any location just beware when choosing your menu options.
Suzanne D.
2021 年 11 月に 7 泊滞在
6/10 (普通)
Michael B.
2021 年 2 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Ok but I wouldn't recommend
So, I don't want this review to sound like I'm bad mouthing. I just want to include a couple of things that I wish I knew before booking. But fiirst thing first, the view is amazing, truly spectacular. However, that's about where I would say the accolades stop. The room looks bigger in the pictures than when you're there in person. The 2nd bedroom is down a spiral staircase and feels more like a converted work room than a bedroom. But the thing I really wish I knew was the bed in the master bedroom was so stiff we had to cancel the rest of our stay because my wife's back went out after the first night. The owner did offer to buy a mattress cover or another mattress but I had to make other arrangements immediately and it would have taken a few days for a new mattress to arrive. Neither one of us got any sleep that first night so two more nights on a trip to celebrate our 20th anniversary was not an option. We've never stayed in a place that had such a stiff bed. Although the owner did offer to buy a mattress topper or another mattress he did not given even a partial refund despite us only staying there 1 of the 7 nights we booked and the mattress literally causing an injury to my wife. In short, I would not recommend staying here.
Michael B.
2021 年 1 月に 8 泊滞在
10/10 (非常に良い)
Rick W.
2020 年 7 月 9 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Paradise it truly is a Hidden Gem
I don't even know where to start I could go on and on about this amazing rental. The views are just breath taking and the staff was very easy to communicate with. We chatted through email and they were all very prompt. We did the home private cooking once for dinner a twice for breakfast and it was delicious she was very prompt and fast and cleaned afterwards. I do not reccomend the food at the resort as we tried that I think you better off without. Novios across the street was so delicious and Harry's down the street was really good as well. Being i don't reccomebd the all exclusive Tim reccomends a service that will take you to the store to grab things for condo I highly ...highly reccomend that option and using the car service they refer. Thank you Tim and staff for an amazing time you guys rock we miss it already and will be back soon!!! Cheers The Wrights!!
Rick W.
2020 年 6 月に 3 泊滞在
10/10 (非常に良い)
Eric S.
2020 年 3 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Best
Everything was perfect and I mean everything. Snack bar had the absolute best food. Only information I wish we would have had prior to arrival is that the all-inclusive has a CASH deposit per person. Wasn't a big deal at all as there is a ATM onsite. We will be back most definitely.
Eric S.
2020 年 2 月に 7 泊滞在
10/10 (非常に良い)
Brad C.
2020 年 3 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great family holiday!!
I would love to meet the people who reviewed this negatively. Abdiel was amazing, check in was easy, Tim’s welcome package was on point. We never really hung around the resort pools with the exception of the beach for splashing in the waves as we loved hanging out in the pool at the condo. Restaurant recommendations were on point. My family had a great time period!! Ps, do the in house Mexican. Elena was awesome!!!
Brad C.
2020 年 2 月に 7 泊滞在
8/10 (良い)
Linda K.
2020 年 2 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
My vacation
The views are amazing! This building is stepped back from the buildings next to you so your view is blocked somewhat. You are also up very high so watching the surf is very limited. Straight out you can see forever,very beautiful.
The property was clean,beds were comfortable
There is construction next door that is loud.
All and all we enjoyed our stay,thank you.
Linda K.
2020 年 1 月に 7 泊滞在
10/10 (非常に良い)
Rogan J.
2020 年 1 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful Cancun
Not sure if you can find a more stunning place and view here. Very nice